Do you want your work to make a difference for NSW?
Working to protect the state’s environment and heritage.
- Information & Retail Assistant
- Casual positions available, plus creation of talent pool
- Office location – Dorrigo
- Casual rates apply, depending on experience
About the role
National Parks and Wildlife Service has a unique opportunity for casual Information & Retail Assistants to work as part of the team and contribute towards the conservation of the natural environment, flora, fauna and Aboriginal heritage.
This is an exciting opportunity to be the face of National Parks and Wildlife Service assisting visitors to the North Coast branch in Dorrigo area. In this role you will be the trusted face and voice of National Parks, providing guidance, advice, and assistance to visitors on all aspects of national parks, as well as working in the retail area. It is a fast-paced, dynamic environment; in which you will often need to deal with simultaneous demands.
In the casual position you will be required to work weekends, public holidays, and peak periods such as school holidays and long weekends.
About You
You will need to have excellent knowledge of the local area and a passion for National Parks. Experience in providing quality and courteous customer service, and sound time management skills are essential. Strong computer skills and an understanding of digital technology, along with excellent communication and business writing skills, are also required. To be successful, you will need to be flexible, able to use initiative and have the ability to prioritise responsibilities, while also following established procedures and processes.
Essential Requirements –
- A Working with Children Check (WWCC) is an essential requirement for this role. The role has been identified as requiring a check in keeping with the Child Protection (Working With Children) Act 2012.
- Understanding of and a commitment to the aims of the National Parks & Wildlife Service, including a sound appreciation of natural and cultural heritage conservation issues.
- Experience in cash handling procedures, stock control and ordering.
- Experience in computers and using word processing and spreadsheets.
- Current drivers license.
For more information read the full Role Description: Information & Retail Support Assistant
Who we are
The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.
DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.
DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.
We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.
What we can offer you
NSW National Parks and Wildlife Service is a great place to expand your career and grow your skills and knowledge.
- Accrued days off in addition to Annual Leave
- Corporate wellbeing programs, including the Fitness Passport
- Learning and development opportunities, including in-house training.
What we do
About NSW National Parks & Wildlife Service
Visit a park
To Apply
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.
Applications close – Monday, 24 March 2025 at 11:55PM.
Should you require further information about the role please contact Clare Kitley via clare.kitley@environment.nsw.gov.au
A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.
Looking for more information or assistance in applying?
If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Naz Keya via naz.keya@dpie.nsw.gov.au (please mention reference number 541695).
If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn
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Role Description
