Together we shape thriving communities, public spaces, places and economies.

• Permanent full-time (35 hours per week) opportunity
• Based at Centennial Park and Parramatta (with flexible working arrangements)
• Salary relative to experience, and ranges from $110,266 to $122,058 + super

The Role
We're looking for someone who can help make our business systems smarter, faster, and more user-friendly. In this role, you’ll work across Greater Sydney Parklands to drive process improvements, support system upgrades and changes, and make sure everything is running smoothly and securely. Whether it’s finding ways to improve workflows, troubleshooting system issues, or helping users make the most of our tech, you’ll play a hands-on role in keeping things efficient and effective.

You'll collaborate with vendors, users, and internal teams to keep our systems up to date and aligned with our goals. The job involves juggling competing priorities, spotting patterns in system performance, and staying sharp on new tech trends. If you’re someone who enjoys solving problems, streamlining processes, and supporting change – this role gives you the space to make a real impact.


What You Will Bring to the Role

• Strong communication and customer service skills, with the ability to build positive relationships and provide clear, supportive guidance to both technical and non-technical users.
• Experience delivering projects or business system improvements, with a focus on results and a keen eye for opportunities to streamline processes.
• Confidence using technology and systems, and the ability to learn and adapt as new tools and platforms are introduced.
• A genuine interest in helping teams work smarter through better systems, and a desire to make a positive impact in a government setting.

What is an essential requirement:

• Tertiary or professional qualifications in systems, project management and business management; demonstrated knowledge and experience in systems improvement, change management and the proactive management of concurrent projects.
• Knowledge and experience in records management, finance systems and archives administration.
• Highly developed computer skills including use of MS Office Suite, ERP(SAP and or Oracle) CRM, Web Support, E-mail, Database software.

For more information read the full Role Description: Business Systems Officer


About Us
Join the Department of Planning, Housing and Infrastructure (DPHI) in shaping the future of New South Wales. As a premier city-wide agency, Greater Sydney Parklands (GSP) is dedicated to expanding and enhancing urban parklands across Sydney. By championing the NSW Government's vision for open spaces and parklands, we strive to create vibrant, community-focused environments for all.

GSP currently brings together five iconic parks across Sydney: Centennial Parklands (including Moore Park and Queens Park), Parramatta Park, Western Sydney Parklands, Callan Park and Fernhill Estate.


To Apply
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close 11.55pm on Sunday 11^th May 2025.

Should you require further information about the role please contact via kerry.jahangir@gsp.nsw.gov.au.

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.