Together we shape thriving communities, public spaces, places and economies.

• Lead the charge in delivering tailored technology solutions in this pivotal role
• Temporary full-time opportunity (12 months)
• Office location – Parramatta with flexible working supported
• Salary relative to experience and ranges from $125,693.00 to $138,510.00 plus super

What’s in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

The role

As a Senior Technical Analyst, your role revolves around delivering expert technology support by translating user, business, and system requirements into actionable solutions. You'll lead the software development process, ensure compliance with standards, and act as a bridge between technical and non-technical stakeholders to drive impactful business outcomes—all while maintaining a proactive and problem-solving approach.

This dynamic role comes with challenges, such as managing multiple priorities under tight deadlines, collaborating with diverse stakeholders, and navigating a complex technology portfolio. Success will depend on your versatility, your ability to balance accuracy and have a deep understanding of platforms to deliver high-quality results independently

For more information read the full Role Description:  Senior Technical Analyst

What you will bring to the role

• Strong problem-solving abilities to navigate complex challenges and adapt to evolving situations.
• Solid time management and organisational skills to prioritise tasks and meet deadlines efficiently.
• Capable of driving outcomes while effectively involving stakeholders throughout the process, fostering collaboration and buy-in.
• Outstanding stakeholder engagement skills, fostering strong relationships and ensuring alignment with diverse stakeholders and external vendors to achieve outcomes.
• Demonstrated technical expertise to articulate and implement innovative solutions that meet both business and system requirements.
• Proactive approach to identifying and resolving recurring issues, ensuring long-term system stability and performance.

Key knowledge and experience

• Experience in system analysis and design including in requirements gathering and documenting functional and technical requirements
• Demonstrated experience in technical support and maintenance of digital services, including triaging, analysis and troubleshooting of issues in a high-pressure environment

Essential requirements for this role

• Tertiary qualification in a relevant discipline and/or equivalent relevant experience
• Extensive experience with Pega systems administration in complex environments

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Wednesday 7 May at 11:55pm. Should you require further information about the role please contact Sarah Ritchie on sarah.a.ritchie@dpie.nsw.gov.au.

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.