Together we shape thriving communities, public spaces, places and economies. 

• Join our team in ensuring smooth ICT operations through system configuration and strategic advice 

• Ongoing full-time opportunity 

• Office location – Parramatta or Newcastle preferred, with other NSW locations considered upon application 

• Salary relative to experience and ranges from $110,266.00 to 122,058.00 plus super 

What’s in it for me? 

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed. 

The role  

As a Systems Administrator, you’ll be the backbone of the organisation’s ICT operations, ensuring systems run smoothly and securely while providing technical support to users. Your role is all about keeping things efficient—whether it’s managing configurations, monitoring performance, or tackling support requests. You’ll work closely with stakeholders to improve processes, share knowledge, and identify opportunities to enhance business outcomes. 

In addition to maintaining systems, you will be responsible for solving complex issues across diverse platforms while navigating the unique challenges of the public sector. Balancing multiple demands, meeting tight deadlines, and handling unexpected workload peaks will keep you on your toes, but your expertise in system integrity and change management will ensure reliable and effective ICT services. 

Focusing on the successful delivery of the Windows Server fleet (VMWare\AWS\Azure) your role will be to administer, support, maintain and monitor these systems, and in addition provide web server system administration and support as required for the Digital Information Office (DIO) Business. 

You will have a strong technical background in Microsoft Windows Server, PowerShell, Microsoft Internet information Service (IIS), Apache HTTP servers, SFTP service management, TLS certificate management and general platform support.  

Being adept at dealing with the unexpected as well as juggling multiple priorities and demands, you’ll be a part of a customer focussed team that delivers and supports windows server fleet and web infrastructure services and caters to the differing expectations of stakeholders within a business-critical high-volume environment. 

For more information read the full Role Description: Systems Administrator  

What you will bring to the role: 

• Proven experience in a similar position, including Microsoft Windows server administration and support in general. 

• Proficiency in PowerShell. 

• A detailed and current knowledge of Microsoft Internet Information Service (IIS) administration including ASP.Net application administration, SFTP administration, multi domain management in a federated environment, TLS certificate configuration and management, and Web services administration. 

• Competency with Active Directory and DNS. 

• Strong problem-solving abilities to navigate complex challenges and adapt to evolving situations. 

• Demonstrated flexibility and adaptability to thrive in a fast-paced and dynamic work environment. 

• Capable of driving outcomes while effectively involving stakeholders throughout the process, fostering collaboration and buy-in. 

• Maintains meticulous attention to detail amidst high-volume workloads, ensuring accuracy and precision in all tasks and deliverables. 

• Expertise in system administration and technical troubleshooting to ensure seamless operation and performance of ICT systems. 

• Proactive approach to identifying risks and opportunities, driving efficiency and innovation in ICT services. 

Key knowledge and experience:

• Demonstrated experience in the following areas: 

• Administration of technology solutions and support of customers on technology-based products. 

• Systems Administration and configuration of technology solutions including planning, development, installation, configuration, maintenance and support of complex ICT systems. 

• Customer support and problem-solving skills and experience 

What is an essential requirement: 

• Relevant industry certification for ICT systems, platforms and or services or equivalent experience 

What is a desirable requirement: 

• An understanding of Microsoft Power Platform administration and M365 Suite in general. 

• Familiarity with VMWare vSphere.  

• Experience in using PowerShell for task automation, experience in MECM & Server fleet patching. 

About us 

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.  

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments. 

Join us 

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role. 

Applications close Thursday 19 June at 11:55pm. Should you require further information about the role please contact Matt De Silva, Senior Systems Administrator Team Lead matt.desilva@dpie.nsw.gov.au.  

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.