Together we shape thriving communities, public spaces, places and economies.

• Permanent opportunity, full-time hours (35 hours/week)
• Office location – The Rocks (with flexible work options).
• Salary relative to experience and ranges from $97,027 to $107,059 + super

 
About us
Placemaking NSW is responsible for managing and caring for some of Sydney’s most iconic harbourside venues and locations, including The Rocks, Barangaroo, Darling Harbour and White Bay Power Station. We also lead the planning and delivery of the Bays West Urban Renewal Precinct, a state significant project that will bring new homes, jobs, and public spaces to 77 hectares of government-owned land just 2 kilometres from Sydney's CBD. 


The role
This role keeps everything running smoothly behind the scenes for our education and cultural programs. You’ll be managing client bookings, coordinating school visits and holiday activities, and making sure everything from rosters to financials are sorted. It’s a busy, varied role that supports the team to deliver high-quality experiences to students and teachers.

You'll work closely with schools, internal teams, and service partners to keep operations on track—from access and cleaning to customer service and accounts. Juggling priorities across different programs is part of the challenge, so strong coordination, communication, and organisational skills are key.

For more information read the full Role Description: Programs Services Coordinator (Schools)


What you will bring to the role

• Strong communication and interpersonal skills, with the ability to work collaboratively across teams and with external stakeholders
• Excellent attention to detail to ensure accurate bookings, reporting and customer service delivery
• Proven time management and organisational skills, with the ability to manage competing priorities in a busy, varied environment
• Prior experience working in the education space or with school-based programs is desirable
• General customer service experience, particularly managing bookings or client-facing services, is highly regarded

What is an essential requirement:

• A Working with Children Check is an essential requirement for this role. The role has been identified as requiring a check in keeping with the Child Protection (Working with Children) Act 2012.

What’s in it for me?
Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritize work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.


Join us
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close 11.55pm on Wednesday 16 July 2025.

Should you require further information about the role please contact Adam Shumack on 0407 028 731 or adam.shumack@property.nsw.gov.au.

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 6363 7676​ - HR Support, option 3, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.