Do you want your work to make a difference for NSW?
Working to protect the state’s environment and heritage.
- Assistant Information Systems Officer
- Environment Officer Class 6
- Salary relative to experience, and ranges from $101,880 to $112,417 + super
- Temporary full-time (up to 18 December 2026) opportunity
- Based in Parramatta – 4PSQ
Heritage NSW works with communities to protect, celebrate and manage our incredible heritage across NSW. If you are keen to be a part of a high performing, multi-disciplinary team that helps conserve and protect the Aboriginal, built and archaeological heritage of NSW, then this is the job for you!
About you
The successful applicant is proactive, detail-focused, and passionate about delivering great customer service and support. You communicate well and feel confident working with people from all levels and backgrounds. With solid experience in information systems and strong problem-solving skills, you're ready to help improve and maintain digital platforms that have real impact. You care about getting results, producing high-quality work, and making sure users have a great experience. If you enjoy using technology to drive business and strategic outcomes and thrive in a team-focused, service-driven environment - this role is a great fit for you.
About the role
As an Assistant Information Systems Officer, you’ll play a key role in supporting and enhancing the organisation’s digital infrastructure. You’ll be responsible for providing support to a range of customers and users. You will work closely with the Senior Information Systems Officer and other teams to ensure system reliability and user satisfaction. This role offers a dynamic mix of operational support and project-based work, making it ideal for someone who enjoys solving problems, streamlining processes, and contributing to the continuous improvement of digital services that support community outcomes.
Knowledge and Experience
- Experience in software analysis and problem solving with a proven ability to identify issues and manage competing priorities while meeting deadlines.
- Demonstrated experience in supporting users that have limited exposure to software product usage.
- High level understanding and skills in workflow and database software and data.
Essential requirements
- Appropriate tertiary qualification and/or demonstrated relevant, equivalent professional experience.
For more information read the full Role Description: Assistant Information Systems Officer
Who we are
The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.
DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.
DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.
We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.
To Apply
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.
Applications close: Thursday 9 October 2025 at 11:55PM.
Should you require further information about the role please contact Stewart Watters via Stewart.Watters@dcceew.nsw.gov.au or on 0400 086 525.
A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.
Looking for more information or assistance in applying?
If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Tori Basnet on 0400 543 556 (please mention reference number 545021).
If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team at AEX@dcceew.nsw.gov.au for a yarn.
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Role Description
