Together we shape thriving communities, public spaces, places and economies.

• Permanent opportunity  
• Full-time hours (35 hours/week)
• Office location – The Rocks (Sydney CBD).  
• Salary relative to experience and ranges from $99,938 to $110,271 + super

The role
Are you a friendly, proactive all-rounder who enjoys making things run smoothly? As our Business Services Officer, you’ll be the welcoming face of Placemaking NSW—greeting guests, supporting staff, and keeping the office humming. From reception duties and coordinating meetings to streamlining systems and spotting ways to improve day-to-day operations, you’ll play a key role in creating a positive and efficient workplace.

This is a varied role that suits someone who’s organised, approachable, and confident communicating with people at all levels. You’ll be trusted to manage office supplies, liaise with service providers, and write clear, professional emails to staff and respond to enquiries from members of the public. If you’re someone who notices what needs doing and gets it done, we’d love to hear from you.

For more information read the full Role Description:  Business Services Officer


What you will bring to the role

• Strong customer service skills and a friendly, professional presence
• Proactive mindset with a knack for spotting opportunities to improve office systems and processes
• Excellent written communication skills, including drafting emails to staff
• Experience in business support and office administration
• Confidence using MS Office (especially Word and Excel) and coordinating meetings and records
• Ability to manage competing priorities and work independently
• A collaborative approach and willingness to support others across the business

About us
Placemaking NSW is responsible for managing and caring for some of Sydney’s most iconic harbourside venues and locations, including The Rocks, Barangaroo, Darling Harbour and White Bay Power Station. We also lead the planning and delivery of the Bays West Urban Renewal Precinct, a state significant project that will bring new homes, jobs, and public spaces to 77 hectares of government-owned land just 2 kilometres from Sydney's CBD. 


Join us
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close 11.55pm on Sunday 16^th November 2025.

Should you require further information about the role please contact Benjamin Wilson on Benjamin.Wilson@property.nsw.gov.au.  

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 6363 7676​ - HR Support, option 3, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.