Together we shape thriving communities, public spaces, places and economies.

• Ongoing full-time opportunity (35 hours per week/5 days)
• Office location based in Sydney CBD with flexible working supported
• Salary relative to experience, and ranges from $ 113,574.00 to $125,720.00

What’s in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. We are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

Working in the Office of the Secretary (OSEC) means operating at the centre of the Department’s most urgent and high‑impact priorities, where the pace is rapid and the work directly shapes outcomes for communities across NSW. OSEC supports Kiersten Fishburn, Secretary of the Department of Planning, Housing and Infrastructure, to lead the state’s efforts to create vibrant and productive precincts, manage public lands and assets, and deliver more diverse and affordable housing. OSEC’s environment reflects the significance of this agenda – dynamic, demanding and meaningful. 

The role

As a Policy and Program Officer, your focus will be on keeping the department’s strategic work moving by helping shape policy, supporting projects, and ensuring governance processes stay on track. You’ll also play a key role in strategic advisory – distilling complex information, identifying emerging issues, and providing clear, actionable advice to support executive decision-making. Part of this role involves coordinating the Executive Leadership Committee by managing agendas, minutes, briefings, and the flow of information so leaders have what they need to make informed, timely decisions. You will be someone who understands policy issues, can analyse risks and opportunities, and works confidently with stakeholders across the department to develop practical, evidence‑based solutions.

This role will challenge you to be adaptable in a fast‑changing environment, quickly making sense of new information and balancing competing priorities. You’ll build strong relationships to support whole‑of‑department solutions, anticipate stakeholder needs, and identify risks early so strategic initiatives continue to progress smoothly. You will also contribute directly to key departmental programs, including supporting the delivery of DPHI Leaders for Senior Executive and coordinating elements of the department‑wide Innovation Program. This role underpins the team’s broader work, combining secretariat responsibilities with hands‑on policy, program and project support to help deliver the department’s priorities.

For more information read the full Role Description: Policy & Program Officer

What you will bring to the role

• Excellent communication skills, both verbal and written, to effectively convey ideas and collaborate with team members. 
• Strong problem-solving abilities to navigate complex challenges and adapt to evolving situations. 
• High level administrative skills with the ability to prioritise tasks and competing demands. 
• Outstanding stakeholder engagement skills, fostering strong relationships and ensuring alignment with diverse stakeholders to achieve outcomes.
• Ability to synthesise complex information quickly and translate it into clear, actionable advice to support executive decision-making. 
• Confidence in coordinating governance processes and committee workflows, ensuring accuracy, timeliness and smooth end‑to‑end delivery. 
• Skilled in balancing strategic priorities with operational demands, maintaining momentum across multiple policy, project and secretariat activities.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Sunday, 8 February 2026 at 11:55PM. Should you require further information about the role please contact Rayna Deo, A Manager Governance & Programs on Rayna.deo@dpie.nsw.gov.au.

Please note applications are not accepted via email and should be submitted via the portal.

To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1.

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.