Do you want your work to make a difference for NSW?
Working to protect the state’s environment and heritage.
- Help protect NSW — one system at a time
- 2 x Temporary 24-month positions with a possibility of ongoing employment
- Office location is Parramatta, hybrid working supported
- Salary relative to experience, and ranges from $113,574 to $125,720 + super
If you enjoy untangling complex application issues, keeping critical platforms running smoothly, and making technology work better for people, this role puts your skills where they truly matter.
At DCCEEW, technology underpins how we protect the environment, manage water resources and drive the transition to a net‑zero future. We’re looking for a Support Analyst – Applications & Platforms to help keep our digital services and channels reliable, secure and ready for what’s next.
About the role
As a Support Analyst, you’ll be the first line of defence for the applications and platforms our people rely on every day to support environmental protection and inform the public. You’ll:
- Triage incidents and respond to service requests
- Restore services quickly when things go wrong
- Support virtual, cloud and hybrid environments
- Deploy system changes safely across test, staging and production environments
- Automate routine tasks using scripting and infrastructure‑as‑code practices
- Work closely with internal teams and external vendors to resolve issues and improve services
This is a hands‑on role with real variety — from incident response and problem management to continuous improvement and automation, across CRMs, websites, automated workflows and more.
About You
You don’t need to tick every box, but you’ll likely bring experience in application and/or infrastructure support, with confidence working across cloud, virtual or hybrid environments. You’ll have strong incident and problem‑management skills, a customer‑focused mindset and the ability to prioritise effectively under pressure. We’re looking for someone who is curious, resilient and keen to keep learning, with the ability to work collaboratively and communicate clearly with both technical and non‑technical stakeholders. Relevant tertiary qualifications are welcome, but practical, hands‑on experience is just as important.
Cyber security is everyone’s responsibility at DCCEEW. In this role, you’ll play an active part in protecting the Department’s digital resources and supporting a strong security posture.
Essential Requirements
- Relevant tertiary qualifications and/ or significant experience in application and technology support
For more information read the full Role Description: Support Analysts Apps and Platforms
Who we are
The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.
DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.
DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.
We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.
To Apply
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.
Please also note, to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen, New Zealand Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.
Applications close Monday 16 February 2026 at 11:55PM.
Should you require further information about the role please contact David Whitaker via David.Whitaker@dcceew.nsw.gov.au
A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.
Looking for more information or assistance in applying?
If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Gemma Battison on 02 8289 6733 (please mention reference number 547323).
If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or our Aboriginal Career pathways team at AEX@dcceew.nsw.gov.au for a yarn.
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Role Description
