Together we shape thriving communities, public spaces, places and economies.

• Step into a dynamic role where you’ll build real-world administrative and customer service skills, support a busy team, and grow your future career through hands‑on experience and structured training.
• Temporary (Up to August 2026) full-time opportunity,
• Office location based in Parramatta with flexible working supported
• Salary relative to experience, and ranges from $507.10 to $784.90 per week + super

What’s in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

 The role

This role gives you the chance to build real workplace skills while supporting a team with everyday admin tasks like data entry, filing, preparing documents, organising meetings, and helping customers with their enquiries. You’ll be working closely with your supervisor and teammates, communicating clearly, keeping information confidential, and getting involved in training that helps you grow your confidence and capability.

You’ll also learn how to juggle different responsibilities as you balance school, formal training, and workplace expectations. Along the way, you’ll adapt to a professional environment, pick up new communication styles, and contribute to a safe, positive, and inclusive workplace.

For more information read the full Role Description: Trainee DPHI CS Trainee Level A

What you will bring to the role

• Experience providing general administrative support such as data entry, filing, preparing documents, and managing records with accuracy and attention to detail.
• Strong communication and customer service skills, with the ability to respond professionally to enquiries across different channels and work effectively with team members and stakeholders.
• Ability to manage competing priorities while developing practical workplace skills, adapting to new environments, and following organisational policies, confidentiality requirements, and safety procedures.
• Experience in working with systems improvements and Aboriginal outcomes for community

What is an essential requirement:

• Certificate III or Certificate IV Business related qualification or working towards.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Thursday 12 February 2026 (11:55PM)

Should you require further information about the role please contact Rohan Johnston, Senior Manager, Planning via rohan.johnston@dpie.nsw.gov.au

To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1.

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.