Together we shape thriving communities, public spaces, places and economies.

• Permanent full-time opportunity
• Parramatta or Orange office location with flexible working supported
• Salary relative to experience, and ranges from $129,464 to $142,665 + super

What’s in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

The role

The Cyber Incident Coordinator acts as the central point for managing the Department’s response to cyber security incidents. The role is responsible for guiding incidents from initial identification through containment and recovery, and into post‑incident review, ensuring responses are timely, coordinated, and carried out in line with established processes and playbooks.

During an active incident, the coordinator facilitates clear and consistent communication between technical teams, business areas, executives, and external parties where required. This includes confirming incident severity, coordinating response activities, escalating issues when necessary, and maintaining accurate records of decisions and actions to support governance, compliance, and audit needs.

For more information read the full Role Description:  Cyber Incident Coordinator

What you will bring to the role

• Excellent communication skills, both verbal and written, to effectively convey ideas and collaborate with team members. 
• Strong problem-solving abilities to navigate complex challenges and adapt to evolving situations. 
• Demonstrated flexibility and adaptability to thrive in a fast-paced and dynamic work environment. 
• Strong teamwork and collaboration skills, with a willingness to contribute to group efforts and support colleagues in achieving objectives. 
• Maintains meticulous attention to detail amidst high-volume workloads, ensuring accuracy and precision in all tasks and deliverables. 

Key Knowledge and Experience

• Demonstrated experience coordinating cyber security incidents across the full lifecycle, including analysis, containment, recovery, stakeholder engagement and post‑incident review.
• Strong analytical and problem‑solving capability, including conducting analysis and identifying improvements to strengthen incident response processes.
• Experience using cyber security and monitoring technologies that support threat detection, logging, analysis and incident management.
• Knowledge of cyber security threats, attack techniques and emerging trends, with the ability to proactively research and monitor the evolving threat landscape.
• Knowledge of relevant cyber security policies, standards and regulatory reporting requirements applicable to incident response (e.g., government, industry or organisational frameworks).

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close 11:55pm Thursday 25^th March 2026

Should you require further information about the role please contact Natasha Scott, Chief Information Security Officer at natasha.scott@dpie.nsw.gov.au

To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on (02) 6363 7676 - HR Support, option 2, DPHI People Advisory, option 1.

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 6363 7676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.