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Triage Officer

Apply now Job no: 548131
Work type: Ongoing full-time
Location: All of NSW, Newcastle
Categories: Conservation, Environmental Science, Assessing

Do you want your work to make a difference for NSW?

Working to protect the state’s environment and heritage.

  • Join a collaborative team making a real impact protecting NSW’s environment and heritage.
  • Permanent full-time (35 hours per week) opportunity
  • Office location: Work from anywhere across NSW with flexible hybrid arrangements to support your work-life balance
  • Salary relative to experience, EO8 Triage Officer and ranges from $115,817 pa base to $130,667 pa + super 


The Biodiversity & Heritage Regulator team is seeking a Triage Officer to play a critical role in identifying and assessing potential breaches of environmental legislation reported through the Environment Line.

In this role, you’ll review and assess reports using a range of tools and information sources including GIS, imagery and databases to determine risks and priorities. You’ll prepare clear triage reports, apply risk assessment frameworks, and refer matters to the appropriate teams to support timely and effective regulatory action.

Working closely with internal stakeholders, you’ll ensure decisions are accurate, consistent and evidence-based, while escalating complex or high-risk matters when required. Your insights will also help improve triage processes, tools and workflows, strengthening how we respond to environmental concerns across NSW.

About You
You’re a detail-oriented and analytical professional with a strong interest in environmental compliance and regulation. You enjoy working with complex information, assessing risk and making well-reasoned decisions that support fair and effective regulatory outcomes.

Comfortable working both independently and collaboratively, you can manage your own workload within broader program priorities while exercising sound judgement about when to escalate complex or high-risk matters. Your ability to analyse information, apply structured assessment frameworks and document clear findings enables informed decision-making.

If you’re motivated by the opportunity to contribute to meaningful outcomes that protect NSW’s natural environment and cultural heritage, this role offers the chance to make a real impact.

Key knowledge and experience 

  • Experience using Geographical Information Systems such as ArcGIS.
  • Experience in undertaking environmental assessments


Essential Requirements
 

  • A satisfactory Criminal History Check


For more information read the full Role Description: Download File Triage Officer

Who we are
The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

To Apply
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

Applications close 25 March 2026 at 11:55PM.

Should you require further information about the role please contact Leah De Bastos, Team Leader Triage Leah.DeBastos@dcceew.nsw.gov.au or 02 6650 7152.

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

Looking for more information or assistance in applying?


If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Alexandra Blair on 02 8275 1761 (please mention reference number 548131).

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or our Aboriginal Career pathways team at AEX@dcceew.nsw.gov.au for a yarn. 

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Role Description

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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