Together we shape thriving communities, public spaces, places and economies.

• Bring your specialist knowledge and strategic mindset to drive early intervention, resolve complex cases and strengthen people management practices across the department.
• Permanent full-time opportunity (5 days/35 hours per week)
• NSW office location based in Parramatta with flexible working supported

• Salary relative to experience, and ranges from $129,464.00 to $142,665.00 plus super

What’s in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. We are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

The role

The Senior Workplace Relations Advisor provides high‑level expertise in managing complex people matters, including dispute resolution and performance, conduct and behavioural management. The role requires a seasoned practitioner with substantial experience in workplace relations, a strong command of relevant legislation and policy frameworks, and the capability to guide leaders through sensitive matters. This role requires someone who can navigate competing stakeholder expectations, influence approaches to performance and conduct and maintain clear, confident communication in challenging circumstances.

To achieve success in this role, you will be adept at early intervention, recommending appropriate resolution pathways, and building trusted relationships across People & Culture and the broader organisation. You will play a strategic role in strengthening case management practices, improving systems and processes, and ensuring workplace issues are assessed, triaged and resolved with rigour and consistency. Above all, the role requires a professional who can deliver on challenging matters to a high standard – balancing legal, organisational and people considerations to achieve fair, timely and sustainable outcomes.

For more information read the full Role Description: Senior Workplace Relations Advisor

What you will bring to the role

• Demonstrated experience in managing workplace relations matters.
• Proven capability in managing complex people issues, including triages of grievances, risk assessments, evidence gathering, documentation and resolution planning in a large, multifaceted organisation.
• High level of professional judgement and discretion, with the ability to handle confidential information, navigate contentious issues and effectively influence stakeholders.
• Experience delivering alternative dispute resolution processes, such as facilitated discussions and ensuring procedural fairness.

What is an essential requirement

• Relevant tertiary qualifications and/or strong knowledge of human resources management issues and relevant legislation, regulations, policies and systems. 

• Demonstrated experience in managing and resolving complex people management issues, including stakeholder engagement, relationships/ expectations management.  

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Tuesday, 7 April 2026 at 11:55PM. Should you require further information about the role please contact Marissa Duncan, Manager Workplace Relations on 0499 788 200 or at email Marissa.Duncan@planning.nsw.gov.au.

To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1.

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.