Do you want your work to make a difference for NSW?
Working to protect the state’s environment and heritage.
- Support and administration for Open Text Content Manager
- Temporary full-time role up to 24 months, 35 hrs/week
- Office based in Parramatta; other established work locations deemed suitable across NSW may be considered subject to office space availability (flexible working supported)
- Salary relative to experience ranging from $ 99,938 to $ 110,271 + superannuation & annual leave loading
We are seeking an Assistant Records Officer to join the Governance and Risk team and support the delivery of an efficient, professional and customer focused records and information management service across the Department.
About the role
As an Assistant Records Officer, you will provide day-to-day support for the Department’s records and information system (Open Text Content Manager), assist staff with records related enquiries, and contribute to effective digital and physical recordkeeping practices.
You will support Content Manager system administration, manage service requests and tickets, assist with digitisation activities, and contribute to continuous improvement initiatives within the records function. This is a great opportunity for someone to grow and develop in the records management space using content services technology.
About you
You are a reliable and detail focused professional with experience in records management systems administration preferably with Content Manager. You understand the importance of compliance, accuracy and service delivery in a government environment and enjoy working collaboratively as part of a team.
To be successful in this role, you will bring:
- Demonstrated experience in records management systems administration
- A good working knowledge of the State Records Act and records management obligations including lifecycle management of records
- Strong customer service skills and the ability to manage competing priorities
- A proactive, collaborative approach and a commitment to high-quality outcomes
Desirable
- Experience using Content Manager (CM25) or a similar electronic document and records management system
Essential Requirements
- Tertiary qualifications in information/records management or other relevant field and/or equivalent knowledge and experience in records management
For more information, read the full Role Description: Assistant Records Officer
Who we are
The Department of Climate Change, Energy, the Environment and Water (DCCEEW) work to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.
DCCEEW conserves and protects the state’s natural environment. It manages the NSW National Park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.
DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.
We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.
To Apply
If excited by the information above, we look forward to receiving your application. Your application should include:
- a resume which clearly details your relevant skills and experience (maximum 4 pages)
- a cover letter outlining your interest in the role, relevant experience and addressing how you meet the focus capability requirements of the role (maximum 2 pages)
Please also note, to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.
Applications close on Sunday, 12 Apr 2026 at 11:55 PM
Should you require further information about the role please contact Sheryl Mapp, Senior Manager Records & Info via sheryl.mapp@dcceew.nsw.gov.au
A recruitment pool will be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.
Looking for more information or assistance in applying?
If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting (Nivya Shetty) via 0437 224 498 or nivya.shetty@dcceew.nsw.gov.au (please mention reference number 548484).
If you are an Aboriginal or Torres Strait Islander, use our Aboriginal applicantsguide to assist with applying for roles or our Aboriginal Career pathways team at AEX@dcceew.nsw.gov.au for a yarn.
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Role Description
