Assistant Program Coordinator
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Job no: 548735
Work type: Ongoing full-time
Location: Jindabyne
Categories: School Education, Camp Site Management, Customer Service, Tour Guiding, Program Management
Everyone plays here
- Ongoing full-time opportunity
- Location – Jindabyne
- Clerk Grade 5/6 - Salary ranges from $99,938 to $110,271 + super & leave loading
The Assistant Program Coordinator plays a key role in supporting the delivery of high‑quality programs across the Office of Sport’s Centres and Venues. You’ll work closely with the Program Coordinator to provide administrative coordination, customer liaison and communication support, helping ensure programs run smoothly and meet customer needs. The role also provides direct customer service and may assist with the facilitation of program activities as required.
Responsibilities
- Support the planning, development and delivery of a range of programs and services.
- Provide responsive, high‑quality customer service, including managing enquiries and customer communications.
- Act as a customer liaison to help maintain a positive, safe and inclusive environment.
- Assist with program delivery through activity facilitation and administrative support.
- Accurately collect, maintain and manage client data, ensuring timely reporting and information distribution.
- Coordinate support service providers and work collaboratively with Customer Operations and contracted service providers.
You’re a proactive and customer‑focused team player who thrives in a fast‑paced environment. You bring strong communication skills, the ability to adapt to changing priorities, and a commitment to delivering high‑quality service. You’re confident engaging with diverse customers and stakeholders, and you enjoy supporting program delivery through both administrative coordination and hands‑on activity support. You’re organised, tech‑savvy and comfortable managing data and systems accurately.
Essential Requirements
- Certificate IV in Outdoor Recreation/Leadership or relevant tertiary qualifications, or relevant industry experience
- Obtain and maintain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
- Current Class C drivers licence
- Requirement to work across any day of the week (Monday to Sunday), including evenings and participation in on call arrangements, in line with business and roster needs.
Share your ambitions with us - we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.
Applications close 11:55pm 29th April 2026. Should you require further information about the role please contact Anna Walters at anna.walters@sport.nsw.gov.au
All appointments will be subject to the satisfactory completion of reference checks, pre-employment medical and a National Criminal History Record Check in accordance with the Disability Inclusion Act 2014. To be eligible for this position, you must be an Australian or New Zealand citizen, a permanent resident, or hold a valid Australian working visa for the duration of the appointment.
A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
The Office of Sport supports all people, communities and organisations across NSW to enjoy and realise the benefits of participating in sport and active recreation. We provide leadership, policies, programs, funding and infrastructure to ensure everyone has the opportunity to participate.
We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. OoS supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.
We encourage and support applications from people with disability. Please reach out to us to discuss any adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via workforcemanagement@sport.nsw.gov.au and reference 'Request an Adjustment – Assistant Program Coordinator.
Role Description
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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