Together we shape thriving communities, public spaces, places and economies.

• Step into a role where you support our Companion Animals team and provide high‑level executive and business support to senior leadership to deliver meaningful outcomes
• Ongoing full-time opportunity (35 hours per week)
• NSW office location negotiable with flexible work supported
• Salary relative to experience, and ranges from $84,659.00 to $92,701.00 (Clerk Grade 3/4)

What’s in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. We are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

The role

The Program Support Administration Officer supports the smooth running of the team and the Director, Companion Animals Policy & Programs, by coordinating workflows, providing executive‑level administrative support, managing correspondence, maintaining records, and keeping information moving so staff stay informed and able to meet customer and stakeholder needs.

A key focus of this role is executive and business support, including proactive diary and inbox management, coordinating priorities, preparing tracking documents, and ensuring key actions, deadlines and deliverables are visible, organised and progressed. The role plays a critical function in enabling senior leadership to operate effectively in a fast‑paced and high‑volume environment.

You’ll contribute to project and program delivery by preparing documents, supporting procurement activities, tracking budgets and expenditure, supporting financial and administrative tasks, and maintaining systems and processes that keep the unit operating efficiently.

You’ll be challenged in a fast‑paced environment with competing priorities, requiring exceptional organisation, sound judgement, discretion, and a strong understanding of agency structures, systems, and procedures.

The role requires someone who is confident in responding to enquiries, managing and triaging executive inboxes, monitoring shared inboxes, maintaining calendars and coordinating meetings, and ensuring documentation and communication are accurate, timely, and aligned with operational and governance requirements.

For more information read the full Role Description: Program Support Administration Officer

What you will bring to the role

• Demonstrated flexibility, adaptability and strong organisational skills to manage competing priorities in a fast‑paced environment.
• Well‑developed administrative skills, including attention to detail, time management and the ability to meet deadlines across team and executive support tasks.
• Strong teamwork and communication skills, with the ability to work collaboratively and respond professionally to enquiries.
• Experience or capability to support executive functions, including diary and inbox management, meeting coordination and prioritisation of actions.
• Experience or capability to prepare and maintain tracking tools (e.g. action logs, budgets or procurement trackers) to support effective coordination, reporting and oversight.

Key knowledge and experience

Demonstrated experience supporting senior leadership in a similar high‑volume role within a complex and regulated organisation, including executive support, procurement and financial administration, calendar and inbox management, and coordination of competing priorities across multiple workstreams.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Tuesday, 12 May 2026 at 11:55PM. Should you require further information about the role please contact Naushee Rahman, Director Companion Animals Policy & Programs on naushee.rahman@olg.nsw.gov.au.

To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1.

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.