Senior Records Officer
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Job no: 548979
Work type: Temporary full-time
Location: Parramatta
Categories: Filing and Records Management, Continuous Improvement, Quality Management
Do you want your work to make a difference for NSW?
Working to protect the state’s environment and heritage.
- Join the department at a time of significant strategic and technology uplift and play a key role in modernising records and information management practices.
- Temporary 2-year full-time opportunity, 35 hours/week
- Office location – Parramatta, flexible working supported
- Salary relative to experience, and ranges from $129,464 - $142,665+ super & leave loading
The Records & Information Management team supports the department's records management and information governance functions. Working closely with business areas, the team provides advice, systems support, training and governance to support effective lifecycle management and digital recordkeeping practices.
Reporting to the Senior Manager, Records & Information Management, the Senior Records Officer supports the delivery of records management services across the department. You will provide advice and support on physical and digital records management, respond to stakeholder enquiries, support the administration of Electronic Document and Records Management (EDRM) systems, and contribute to compliance, training and continuous improvement initiatives.
In this role, you will work closely with business stakeholders, help promote best-practice records management and support the effective management of records throughout their lifecycle.
You are an experienced records management professional with strong stakeholder engagement skills and a commitment to delivering practical and customer-focused information management services.
To be successful in this role, you will bring:
- Experience in records and information management within a complex organisation.
- Knowledge of records management principles, information governance and lifecycle management.
- Experience providing advice and support on physical and digital records management practices.
- Experience supporting or administering an Electronic Document and Records Management System (EDRMS).
- Strong stakeholder engagement and relationship management skills.
- Experience delivering training, guidance or awareness activities.
- Strong analytical and problem-solving skills, with a focus on continuous improvement.
- Working knowledge of the State Records Act and disposal authorities.
- Strong written and verbal communication skills, with the ability to provide clear and practical advice.
DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.
DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.
We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.
If excited by the information above, we look forward to receiving your application, including a copy of your resume (max 3 pages) and single-page cover letter expressing your interest and suitability for the role.
Please also note, to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.
Applications close Monday, 20 Jul 2026 at 11:55PM
Should you require further information about the role please contact Sheryl Mapp, Senior Manager Records & Info via sheryl.mapp@dcceew.nsw.gov.au
A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.
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Role Description
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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