Operations Officer

Do you want to protect future generations?

Protect tomorrow together at the NSW EPA

• Remuneration starting from $115,817 plus superannuation
• Ongoing full-time position
• Benefits and flexibility recognising work isn’t all you are passionate about
• Role based in our Parramatta office

The opportunity

We are seeking a capable, motivated and experienced professional to support the delivery of the Environmental Services Unit Workplan, which assists in the coordination of Environmental Service Functional Area (EnvSFA) work. In this role, you will contribute to prevention, preparedness, response, and recovery (PPRR) activities by coordinating operational processes, supporting emergency management functions and committees, maintaining situational awareness, and delivering timely and accurate reporting.

Working collaboratively with a range of internal and external agency and emergency management stakeholders, you will help achieve effective environmental outcomes during emergencies while contributing to the continuous improvement of operational practices, processes and capabilities. This position is ideally suited to a proactive individual with strong project management organisational, and communication skills who is looking to further develop their experience in emergency management, environmental operations, and cross-agency collaboration.

About you

To be successful in this role, you will have:

• A Current Australian Class C Driver's Licence 
• Sound understanding of the relevant policies, practices and legislative requirements that govern the EPA’s and the Environment Services Functional Area operations. 
• Knowledge and experience of one or more environment protection areas, including: air, water, noise, waste, chemicals, hazardous materials, radiation & environmental planning.
• Knowledge and experience in applying current relevant environmental legislation, with demonstrated ability to interpret other environmental legislation. 
• Previous experience in emergency management and a strong understanding of emergency management arrangements within New South Wales and demonstration of cross agency work across the PPRR cycle are desirable.
• Proven experience managing end to end projects, including planning, stakeholder engagement, budgeting, delivery within tight timeframes and reporting and briefing up and down communication lines
• Strong communication skills with ability to brief a range of stakeholders.

About the team

This role sits within the EPA’s Regulatory Practice and Services Division, which provides scientific and technical expertise, along with regulatory strategy, planning, and reporting. A key focus is supporting coordinated emergency management, working in close partnership with internal teams and external agencies across the PPRR cycle to ensure effective environmental regulation and rapid, integrated response to emergency events.

You will join a passionate, high-performing division with a strong track record in delivering regulatory practice, driving continuous improvement, and leading incident and emergency management and recovery. The team is united by a shared commitment to delivering meaningful environmental outcomes for the people of NSW.

For more information read the full Role Description – Operations Officer

About us

The NSW Environment Protection Authority is committed to a sustainable future as the environmental regulator for our state.

Our people are proud custodians of NSW’s natural environment. We partner with First Nations, regulated industries and the wider community to protect and restore our diverse ecosystems.

We bring our scientific expertise, experience and actions to inspire innovative solutions as we transition our state to a circular economy.

As we respond to urgent current issues, including a changing climate, we educate and support our stakeholders to create an environmentally healthy future.

Why work for us?

EPA people are energised by our purpose and focussed on the environment. We invite all our team members to:

• Be part of protecting what matters – be purpose led making a meaningful impact to the environment, economy and communities delivering for a better NSW
• Do more and be inspired together – be members of passionate, united teams who protect the environment and each other through care, trust and collaboration.
• Bring who you are and grow with us - we put people first creating a culture where everyone can be themselves, respecting and developing our diverse skills & aspirations and prioritising our safety and wellbeing.

Some additional benefits to working for us include:

• A competitive salary and leave entitlements, salary packaging to save tax, fitness passport and free & confidential counselling services
• Opportunities and pathways for learning and developing your skills with access to online and face to face training and mentoring
• Flexible work arrangements
• Opportunities to make an impact and help shape the future for our environment
• Interesting and challenging work aligning with personal values that allow you to reach your full potential
• Recognition programs

In our inclusive and accessible workplace, differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. The EPA supports various employee affinity groups, practice flexible working, and offers job share and workplace adjustments.

The EPA is an independent statutory authority which sits within the NSW Department of Climate Change, Energy, the Environment and Water (DCCEEW)

For more information on the work we do at NSW EPA, go to www.epa.nsw.gov.au/your-environment

To apply

If excited by the information above, we look forward to receiving your application, including a copy of your four-page (max) resume and one-page (max) cover letter expressing your interest and suitability for the role. 

Applications close: 11:55 pm, Monday 6^th July 2026

Should you require further information about the role please contact Sarah Nilsson at sarah.nilsson@epa.nsw.gov.au

The role is based in our Parramatta office; however, other NSW office locations may be considered, subject to negotiation and availability.

Good to know

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

If you are deemed as a recommended candidate following your interview, we will be inviting you to complete various background checks as part of our recruitment process before a final decision is made on the outcome of your application.

Our background checks may include, but are not limited to Reference Checks, National Police Checks, Working with Children and Medical Checks. The background checks will vary depending on the requirements of the role you have applied for and the work and environments you will be working across.

Capability application tool

The capability application tool helps job applicants understand and use the NSW Public Sector Capability Framework when applying for jobs with the NSW government. To access the tool please click here.

Our commitment to diversity and flexibility 

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQIA+ community, and people from diverse ethnic and cultural backgrounds. 

Looking for more information or assistance in applying?

We encourage and support applications from people with disability. We can provide alternative formats to apply, make adjustments to the recruitment process, and offer information about workplace adjustments and support networks, ensuring that you have every opportunity to showcase your talent, skills, and potential. Please refer here for more information.

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing epa.recruitment@epa.nsw.gov.au and reference 'Request an Adjustment - Job Title and Reference Number' in the subject.

If you are an Aboriginal or Torres Strait Islander, refer to our Aboriginal applicants guide to assist with applying for roles or contact our  Aboriginal Employment Pathways team for a yarn.