Everyone plays here 

Lead the day-to-day operations of a dynamic sport and recreation centre that supports participation in sport and active recreation across NSW. 

• Salary ranges from $133,348 to $146,945 + super & leave loading. 
• Ongoing Fulltime Opportunity 
• Based at Sydney Academy of Sport and Recreation 

About the role 

As the Centre Operations Manager, you will lead the day-to-day operations of a dynamic sport and recreation centre, ensuring the delivery of exceptional customer experiences, safe operations, and high-quality programs and services. You will play a key leadership role in driving operational excellence, managing resources and service providers, and fostering a high-performing team culture that supports participation in sport and active recreation across NSW. 

Responsibilities

• Lead the operational delivery of centre programs and services, ensuring a safe, efficient and customer-focused culture that meets organisational objectives.
• Manage, resource planning, budgets, and workforce and contractor performance to deliver sustainable services to customers. 
• Build strong partnerships with local community stakeholders, customers and internal stakeholders to drive continuous improvement in the operation of the Centre and enhance customer experience. 

About you  

You are a customer-centric leader with experience managing complex operational environments and leading diverse teams. You thrive in fast-paced settings, balancing competing priorities while maintaining a strong focus on service excellence, safety, collaboration and continuous improvement. Commercially astute and solutions-focused, you build strong stakeholder relationships and inspire teams to deliver outstanding outcomes. 

Essential Requirements 

• Demonstrated experience leading teams within a customer service environment.
• Proven ability to lead high-quality customer service across diverse customer groups.
• Strong operational, financial and resource management capability, including experience managing budgets and service delivery outcomes.
• Current Class C Driver Licence.
• Ability to obtain and maintain a Working with Children Check clearance.
• Availability to participate in an on-call roster outside normal working hours. 

For more information read the full Role Description:  Role Description - Centre Operations Manager.docx

About us 

The Office of Sport is a unique workplace, where no two days are the same! We work tirelessly and with passion to deliver on our purpose of ‘Everyone Plays Here’ – improving the lives of people across NSW through sport and active recreation.  

By providing leadership, policies, programs, funding and infrastructure, our work makes a difference – improving health outcomes, connecting communities and making a stronger NSW. Our team members are collaborative, creative, hardworking and innovative, brought together by a common goal of ensuring sport and active recreation is a place for all people in NSW.  

How to apply?  

Your online application must include:

• A cover letter outlining your interest and suitability for the role (1-2 pages)
• An up-to-date CV outlining experience, skills & achievements relevant to this role (maximum 5 pages) 

To be eligible to apply for this position, you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment. Any offer of employment will be subject to a satisfactory National Police Check and pre-employment checks. 

 
Applications close: 11:55pm 12th August 2026 
Contact for enquiries: Colin Robinson, Director Centres colin.robinson@sport.nsw.gov.au  

What’s in it for you?