Join a collaborative team delivering customer-focused digital content that makes a difference.

• Create digital experiences that make information easier to find, understand and use.
• Temporary (Up to 12 months) full-time opportunity.
• Office location based in Parramatta with flexible working supported.
• Salary relative to experience, and ranges from $116,981 to $129,492 + super
  

Join our team and shape your world in a workplace that empowers you to do your best work and build a meaningful career. In this role, you will contribute to shaping lives and communities across NSW, while shaping your own career. You will enjoy flexible work options, varied and impactful projects, and a vibrant, diverse team culture built on collaboration, inclusion and support. We are creating a workplace where everyone belongs and where you can balance work, life and wellbeing.

The role

As a Digital Content Officer, you'll help people access clear, useful information about planning, housing and infrastructure across NSW. You'll optimise and publish engaging digital content, work closely with people across the Department, and use customer insights and digital best practice to make sure websites are accessible, up to date and easy to use.

Working across multiple projects and priorities, you'll respond to emerging issues, collaborate with a wide range of stakeholders, and ensure content remains accurate by following governance principles. Together, we make it easier for communities to find the information they need and help shape a better NSW.

For more information about this position, read the full Role Description: Digital Content Officer

What you will bring to the role

• Experience in website content design and publishing in a fast-paced environment, with a focus on delivering accurate, accessible and engaging information.
• A strong understanding of digital best practice, content standards, accessibility requirements and user-centred design principles.
• Experience using web analytics and performance data to identify insights, improve content and enhance customer experiences.
• Confidence working with content management systems, with experience using Drupal highly regarded.

What is an essential requirement:

• Tertiary qualifications in media, marketing, or equivalent skills and/or relevant industry experience.

About Us

At the Department of Planning, Housing and Infrastructure (DPHI), you could shape your world while helping us shape the future of NSW. Together, we create vibrant communities, places and precincts, and manage land, assets and property.

We are a high-performing organisation that proudly reflects the communities we serve. Our diversity strengthens our cultural capability and enables us to make a meaningful difference in the lives of people across NSW. As an inclusive and accessible workplace, we value your contribution, lived experience and cultural knowledge, and we want you to feel supported, connected and empowered to succeed. With flexible work arrangements, job share options, workplace adjustments and various employee affinity groups, we are here to help you thrive every day.

Join us

If this role sounds like the right fit for you, we encourage you to apply with your CV and cover letter. We’d love to hear from you and explore how you can shape your world with us.

Applications close at 11:55PM on Tuesday 11 August 2026.

Should you require further information about the role please contact Deanne Head on deanne.head@dphi.nsw.gov.au.

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment. This role is subject to standard pre-employment checks, including a criminal record check.