Digital Communications Lead
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Job no: 554474
Work type: Ongoing full-time
Location: Sydney Olympic Park
Categories: Communications, Graphic Design, Media Monitoring, Corporate Communications
Shape the Digital Experience Behind Sport in NSW
- Salary ranges from $116,981 to $129,492 + super & leave loading.
- Ongoing Fulltime Opportunity
- Based at Sydney Olympic Park location – flexible work arrangements will be considered.
Join the Office of Sport and lead the organisation's digital communications function, driving engagement with communities across NSW through innovative and customer-focused digital channels.
This role is responsible for providing strategic leadership across websites, social media, email marketing and other digital communications platforms, ensuring digital content supports organisational priorities, enhances customer experience and delivers measurable outcomes. You'll play a key role in shaping how audiences connect with sport and active recreation across NSW.
Responsibilities
- Lead the delivery and continuous improvement of the Office of Sport's digital communications channels, platforms and systems to support organisational objectives and audience needs.
- Provide strategic digital communications advice, oversee content governance and use data and analytics to optimise audience engagement and customer experience.
- Lead and develop a high-performing digital communications team while managing stakeholder relationships, suppliers and digital initiatives to achieve business outcomes.
You are an experienced digital communications professional with a strong understanding of websites, social media, email marketing, digital content strategy and customer engagement. You thrive in complex environments, balancing strategic priorities with operational delivery, and have a passion for using digital channels to connect audiences with meaningful services and opportunities. A collaborative leader, you enjoy using data and insights to inform decisions, improve performance and deliver exceptional customer experiences.
Essential Requirements
- Relevant tertiary qualifications or equivalent professional experience in digital communications, content management or a related discipline.
The Office of Sport is a unique workplace, where no two days are the same! We work tirelessly and with passion to deliver on our purpose of ‘Everyone Plays Here’ – improving the lives of people across NSW through sport and active recreation.
By providing leadership, policies, programs, funding and infrastructure, our work makes a difference – improving health outcomes, connecting communities and making a stronger NSW. Our team members are collaborative, creative, hardworking and innovative, brought together by a common goal of ensuring sport and active recreation is a place for all people in NSW.
Your online application must include:
- A cover letter outlining your interest and suitability for the role (1-2 pages)
- An up-to-date CV outlining experience, skills & achievements relevant to this role (maximum 5 pages)
Please note a recruitment pool will be created from this process that lasts 18 months and will be shared with the Office of Sport and the Department of Creative Industries, Tourism, Hospitality and Sport
To be eligible to apply for this position, you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment. Any offer of employment will be subject to a satisfactory National Police Check and pre-employment checks.
Applications close: 11:55pm 30th November 2026
Contact for enquiries: James Chatman, Marketing & Digital Comms Manager - jame.chatman@sport.nsw.gov.au
The Office of Sport offers you the opportunity to make a direct, shared contribution and difference to sport and recreation in NSW and have a positive impact on quality of life of our clients. We offer a family-friendly and flexible working environment, competitive salaries, and generous leave entitlements. Our benefits include salary packaging, access to the Fitness Passport, the Employee Assistance Program, and free onsite parking.
Inclusion is a huge focus for the Office, internally and externally. In addition to actively promoting employment for women, people with disabilities, Aboriginal and Torres Strait Islanders, LGBTIQA+ individuals, and those from culturally and linguistically diverse backgrounds, we are also committed to increasing opportunities for everyone to participate in sport and active recreation. We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging.
We want you to bring your best self to this recruitment process. If you feel you may require any adjustments or assistance during the recruitment process, please reach out to the Talent Acquisition Team via workforcemanagement@sport.nsw.gov.au
Role Description
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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