Job Responsibilities:

The incumbent will be responsible for handling enquiries / feedback of customer and bank representatives and delivering quality customer service.

Job Requirements:

• Diploma or above (holding professional insurance qualification (e.g. IIQE, FLMI) is definitely an advantage)
• 3 years working experience in life insurance with solid customer relationship management experience
• Excellent customer-service mindset with effective interpersonal and communication skill
• Good team player, able to work independently and willing to work overtime
• Positive, attentive to details and good organizing skills
• Conversant with MS Word, Excel and Chinese Word Processing
• Proficient in spoken & written English and Chinese
• Preference will be given to candidates with good command of spoken Mandarin; proficiency in other Chinese dialects will be an asset

We offer 5-day work week, attractive remuneration package and excellent training & development opportunities. Interested parties please apply with full resume including expected salary to: The Human Resources Department, BOC Group Life Assurance Company Limited, 13/F, 1111 King’s Road, Taikoo Shing, Hong Kong or e-mail to: hr@boclife.com.hk

(Data collected will be used for recruitment purpose only.)