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Senior Project Manager

Job No.: 492230
Employment Type: Full time
Departments: Personal Digital Banking Product Department
Job Functions: Project Management, Bank Operations, Business Development, Management


  • Formulate and implement business plans in accordance with bank level strategy
  • Lead cross-departmental project to review end to end processes and provide solutions to business partners to improve organizational efficiency and effectiveness
  • Lead project manager to conduct departmental level studies / projects to improve operating efficiency
  • Ordinate and promote the operational optimization at personal banking
  • Facilitate transformation at branch network and adopt Fintech at process flow to improve customer satisfaction and reduce operational cost
  • Participate at regional process transformation
  • Conduct and monitor relevant training programs, to improve operational performance and efficiency, in order to enhance the quality standard on both management and operation staff
  • Prepare reporting of initiative status to Senior Management


  • Degree or above with major in Business Administration/ Statistics/ Finance/ Operational Management or related discipline is preferred
  • At least 10 years experience in banking industry, with 8 years in strategy planning and project management areas
  • Experience in exploring collaboration with other banks in Mainland China / Asia Pacific are preferable
  • Six Sigma Black Belt/ Lean Master is preferable
  • Strong project management, analytical, problem solving and decision making skills
  • Excellent communication and negotiation skills
  • Good command of both spoken and written English and Chinese. Mandarin is an advantage
  • Flexible and adaptive to changes

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