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(Deputy/ Assistant) Customer Analytics and Data Science Manager

Job No.: 498413
Employment Type: Full time
Departments: BOC Credit Card (International) Ltd
Job Functions: Strategic Planning, Information Technology, FinTech

Responsibilities:

  • Design the business analysis framework, transform business question into quantitative models and execute complexity data analysis.
  • Architect the testable hypothesis from key issue surrounding the credit card product, customer portfolio, BocPay, BocBill. Recommend the executable actions and present to senior management.
  • Conduct exploratory data for customer segmentation and insight to identify business growth opportunity.
  • Conduct in-depth analytical studies combining external research data and internal business analytics to identify market trends and change of customer spending behavior that drive strategic decision-making.
  • Monitor and report on key performance indicator, identifying areas of improvement and innovation.
  • Design comprehensive and user-friendly dashboard and report for business unit.

Requirement:

  • More than 2 years of experience in business analysis or reporting area with a Bachelor's degree in Mathematics, Statistics, Computer Science, Business or Economics
  • Strong business sense with experience in data analysis.
  • Experience in programming, analytic or visualization tools such as SQL, VBA, Python, SAS, Tableau
  • Excellent skills with data visualization for storytelling even with non-technical business partners
  • Strong communication, time management and work organization skills
  • Good command of both spoken and written Chinese (including Putonghua) and English
  • Proficient in MS Office application
  • Candidate with more experience will be considered Customer Analytics and Data Science Manager
 

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