Operation Manager (Cheque Clearing)
Job No.: 499165
Employment Type: Full time
Departments: Bank-wide Operation Department
Job Functions: Bank Operations, Customer Services
Responsibilities
- Supervise Clearing of Cheque process to ensure smooth and efficient day-to-day operations and report promptly to superiors for any irregularities
- Perform quality checking on various deliverables and perform all duties delegated and assigned by the management
- Closely communicate with various internal and external parties and stay sensitive to market developments, and produce documentation on business plans, system requirements, operating procedures and guidelines
- Coordinate, manage, and resolve problems during different project stages from project initiation to project implementation and coordinate workflow enhancement of the supervised business routine, to enhance operating efficiency and cost-effectiveness
Requirements
- Degree holder or above
- At least 4 years’ experience in Banking or Financial industry relating to cheque clearing operations / information processing operations
- Substantial knowledge and exposure in retail banking operations
- Mature, self-motivated, able to work independently & under pressure, and willing to accept challenges
- Strong organizational, analytical, time management skills, and risk awareness
- Excellent communication and negotiation skills
- Proficient in PC applications including MS Word, Excel, PowerPoint, and Chinese word processing
- Proficient in both spoken and written English and Chinese, preferably fluent in Mandarin speaking
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