Anti-Fraud Manager (Customer Education and Promotion)
Job No.: 499580
Employment Type: Full time
Departments: Personal Banking Risk And Integrated Management Department
Job Functions: Strategic Planning, Public Relations / Corporate Communications, Risk Management
Responsibilities:
- Organize events to promote anti-fraud awareness.
- Work closely with marketing team to design campaigns that mitigate fraud risk.
- Work closely with 2nd line of defense, regulatory bodies, law enforcement units and frontline to deliver customer education programs in relation to anti-fraud.
- Understand and analyze the latest fraud trend to design tailor-made customer communication material.
- Design internal communication and training program for frontline staff.
Requirements:
- Degree or above, preferable in business administration, marketing, communication;
- 3 years banking experience or experience in marketing, event management or training preferred;
- Data analytic and risk management skills preferred;
- Strong communication skills;
- Good command of both spoken and written Chinese and English, including Putonghua.
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