Job Description:

• Establish a methodology, relevant processes and standards for the digital business in Personal Banking, and facilitate end-to-end implementation of customer journeys from planning to execution
• Assist in planning for clear digital roadmaps, target scenarios and annual key strategies for development of Personal Banking’s digital business
• Conduct various workshops for value stream mapping, Design Thinking, agile inception and retrospectives session across different project teams
• Build a business analytics and customer and employee experience management framework for the digital business, and drive continuous business optimization based on data and experience
• Track financial technology trends and industry practices, and continuously improve the competitiveness of digital business and explore new opportunities in the market
• Responsible for coordinating the Personal Banking IT demand planning and resources management

Requirements:

• University degree in Business, Finance, Computer Science, Engineering or related disciplines
• Minimum 3 years of experience in banks, large technology companies and consultant companies
• Experience in digital business strategy plan/roadmap, maturity measurement and diagnosis
• Strong understanding of advance digital working methodologies including agile, lean, value stream mapping and design thinking
• Agile Product Owner/Scrum Master, Six Sigma professional qualification is a plus
• Be able to manage and build up rapport with professional and different level of business and technology stakeholders
• Proficiency in both English and Chinese with good communication and presentation skills