Responsibilities:
- Manage end-to-end product lifecycle for merchant acquiring solutions, including system requirement gathering, testing, and post-implementation review.
- Develop, organize, and facilitate business initiatives to support product innovation and growth.
- Coordinate cross-departmental collaboration between business, product development, operations, and technology teams to drive digital transformation and system development projects.
- Lead meetings and communication with internal stakeholders and external vendors, including payment schemes.
- Draft system requirement documents, project proposals, UAT plans, go-live reports, and evaluation summaries.
- Explore new business opportunities through strategic partnerships, networks, and channels to expand merchant acquiring services.
- Provide support to business teams in launching new products and services or renewing vendor contracts.
- Ensure compliance with international card scheme requirements and maintain up-to-date knowledge of regulatory and industry standards.
- Create and maintain comprehensive project documentation, while managing scopes, timelines, and technical feasibility with all stakeholders.
Requirements:
- Bachelor's degree or above in Business Administration, Information Systems, or related disciplines.
- 3–5 years of relevant experience, preferably in the merchant acquiring business, credit card, or QR code payment industries.
- Solid understanding of acquiring systems, merchant operations, and digital payment ecosystems.
- Experience working with international card schemes and payment organizations.
- Proven ability in project coordination, business analysis, and system documentation.
- Strong analytical skills and ability to work independently with minimal supervision.
- Excellent interpersonal and communication skills with proficiency in both spoken and written English and Chinese (including Putonghua).
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
