Responsibilities:

• Processes optimization and increase productivity
• Executing asset recovery and debt restructuring strategies
• Formulate, track, evaluate and fine-tune the asset recovery strategies
• Handling customer complaints, including investigations and submitting report
• Performs other duties as assigned

Requirements:

• Diploma or above, preferable in Business Administration /Economics or related disciplines
• More than 3 years' experience in credit / financial analysis, preferably with debt collection experience.
• Knowledge of credit card products and relevant regulatory requirements.
• Accurate analytical ability
• Able to work independently.
• Good communication skills, organizational, planning, negotiation and coordination skills.
• Mastering market dynamics and regulatory requirements
• Good command of both verbal and written English and Chinese, with fluency in Putonghua an advantage.
• Good knowledge of Microsoft Office.