客戶服務主任 (Customer Service Officer)

Job No.: 495092
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Customer Services, Relationship Management

崗位職責

  • Deliver quality customer services through counter transactions

        打造分行一站式專業金融理財服務

  • Support back-end branch operations

        處理客戶每日櫃台交易(包括現金收付、入票、轉帳、定期、匯款等的工作)、客戶查詢及內部文書工作

  • Cross-sell retail banking products

        銷售及轉介工作

崗位要求

  • Secondary School graduate or above

        中學文憑或以上程度

  • Strong sales and service  orientation with outgoing personality and good communication skills

        具良好的溝通技巧及客戶服務意識

  • Proficiency in English and Cantonese as well as fluency in Putonghua

         具良好的中、英文閱讀、書寫及普通話表達能力

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