Responsibilities:

• Assist in fraud investigations;
• Assist in handling complaint case;
• Assist in handling inquiries from law enforcement agencies, card organizations and market peers;
• Support 7 x 24 transaction monitoring in various channels;
• Support other teams in the Anti-Fraud Management Division as necessary; and
• Perform other tasks assigned by the management.

Requirements:

• Degree or above is preferably;
• Relevant knowledge in transaction monitoring and banking industry is preferably;
• Be a good team-player, proactive and self-motivated;
• Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing;
• Good command of both spoken and written Chinese and English, including Putonghua.