Business Strategy Manager (Contact Centre, CSM, Compliance Management)
Job No.: 499623
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Bank Operations, Compliance / Operational Risk Management
Responsibilities:
- Conducts regular compliance reviews and internal compliance trainings
- Perform compliance-related checking and self-assessments to ensure comply with the regulatory requirements
- Reviewing and update the internal compliance-related policies, procedures, guidelines etc. in accordance with the Compliance Dept request、the local laws and regulations and the market practices
- Communicate with Compliance Dept and operation team for the compliance requirements
- Handle ad-hoc projects assigned by senior management
Requirements:
- Bachelor degree or above with major in Banking & Finance / Risk Management / Business Administration or related discipline
- At least 5 years of relevant working experience in banking and financial institutes / operational risk management / compliance-related field would be an advantage
- Basic knowledge of local regulations, e.g. Banking Ordinance, Code of Banking Practice, Code of Conduct, etc.
- Responsible, detailed-mind, well-organized with good communication skills
- Good command of Chinese and English in both spoken and written including Putonghua
- Proficient in PC skills and MS Office applications
- Candidate with less experience will be considered as Assistant Business Strategy Manager
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