Americas - Guest Service Agent
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Position: Americas - Guest Service Agent
Job no: 540029
Employment type Full time
Property / Office: Mandarin Oriental, Boston
Location: Boston, MA, United States
Department: Front Office, Non-Management (Entry)
A Front Desk Agent will be responsible for the check-in and check-out process as well as answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests.
It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The incumbent will be providing various services and products to the guest and must always be representative of the brand.
The Front Desk Agent reports directly to the Room Division Manager and Front Desk Managers.
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Advertised: 08 Jul 2024 Eastern Daylight Time Applications close:
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