Director of IT
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Position: Director of IT
Job no: 540274
Employment type Full time
Property / Office: Mandarin Oriental Punta Negra, Mallorca
Location: Mallorca, Spain
Department: Information Technology, Executive
We are looking for a Director of IT to join our pre-opening Team at Mandarin Oriental Punta Negra, Mallorca opening in Spring 2025.
Surrounded by natural beauty, the Mandarin Oriental Punta Negra, Mallorca spreads over 3 hectares of landscaped cliff tops and gardens cascading down to the sea, where it offers unique access to two coves surrounded by crystalline waters. The property is ideally located within Calvià, one of the most exclusive municipalities of the island, and close to key attractions such as the Portals port, the historical landmarks of the capital Palma de Mallorca, and the international airport.
Mandarin Oriental Punta Negra, Mallorca will feature 131 guestrooms, including 44 suites and nine bungalows located just a few steps from the waterfront. The spacious accommodation will provide full or partial sea views, outdoor terraces or balconies, some of which offer private panoramic plunge pools. A comprehensive Spa at Mandarin Oriental will offer the Group’s signature wellness therapies and beauty treatments, with a focus on local nature-inspired programmes. The spa includes an indoor swimming pool, while three outdoor pools are located across the resort. Guests will also have access to a wide range of water-sports as well as a comprehensive Children’s Club.
The hotel Director of IT is responsible for the compliance of the Information Technology and Audio Visual environment within the hotel or hotels they are responsible for. This includes, but not limited to Payment Card Industry (PCI) regulations, local data regulations, network security compliance and regulations, end of life management and planning, project management, budget planning, compliance with the MOHG Product Standards and Guidelines, external and internal audit compliance and routine task management.
The Director of IT is the main technical interface between the hotel operations and the corporate function of Mandarin Oriental Hotel Group.
The Director of IT responsibilities are generally separate from the hotel(s) IT Support team and should be available weekdays for escalation, colleague engagements, and corporate IT critical tasks or follow up.
What will you be responsible for?
Budgeting, Projects, Risk Management, Task Management, Lifecycle Management, Cybersecurity & PCI Compliance, Hotel Executive Business Partner, MOHG IT Interface, Strategic Alignment. Internal & External Audit Compliance.
Hotel Operation, Policy & Procedure Management
Hotel IT Operating Cost
Vendor Relationship & Contract Management
MOHG Product Standards & Guidelines Enforcement
Business Requests, Strategy & Relationship Management
Innovation & Local Solution Management
Executive & Operations Meetings
Corporate IT Meetings
IT Routine Task List Management
Audio Visual Equipment Life Cycle Management
Audio Visual Vendor Relationship & Contract Management
IT Department Resource Management and Talent Development
Hotel Five Year Capital Expenditure Plans
Cyber Security and Compliance
Internal & External Audit & Compliance Management
Cybersecurity Risk Management
Incident Response Management
Local Regulations Compliance Management
BCP Planning & Drill Run
MOHG Security Control Enforcement Management
Technology Life Cycle Management
Network Management
Basic network configuration: WIFI configuration and Configuration Review
Advertised: 30 Jul 2024 E. South America Standard Time Applications close:
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