Director of IT
Apply now Position: Director of ITJob no: 540807 Employment type Full time Property / Office: Mandarin Oriental, MilanLocation: Milan, Italy Department: Information Technology, Management (Director)
Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
The Hotel:
Ideally located on the charming Via Andegari, Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 36 beautifully appointed suites. Set in the heart of the city, only steps away from the world-renowned La Scala opera house, it inhabits four elegant 18th Century buildings in Milan's most prestigious district. Guests can discover exquisite dining in the beautiful setting of two-Michelin-starred restaurant Seta, run by acclaimed chef Antonio Guida, and enjoy the relaxed atmosphere of the Mandarin Garden, where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms.
Overview
The hotel Director of IT is responsible for the compliance of the IT and AV environment within the hotel or hotels they are responsible for. This includes, but not limited to Payment Card Industry (PCI) regulations, local data regulations, network security compliance and regulations, end of life management and planning, project management, budget planning, MOHG PS&G and GARM compliance and routine task management. The Director of IT is the main technical interface between the hotel operations and the corporate function of Mandarin Oriental Hotel Group. The Director of IT responsibilities are separate from the hotel IT Support team and should be available weekdays for escalation, colleague engagements, and corporate IT critical tasks or follow up.
Breakdown of Responsibilities
Executive Summary
Budgeting, Projects, Risk Management, Task Management, Lifecycle Management, Cybersecurity & PCI Compliance, Hotel Executive Business Partner, MOHG IT Interface, Strategic Alignment. ISSAQ Compliance.
General IT Management
Hotel Operation, Policy & Procedure Management
Hotel IT Operating Cost
Vendor Relationship & Contract Management
MOHG PS&G Enforcement
Business Requests, Strategy & Relationship Management
Innovation & Local Solution Management
Executive & Operations Meetings
Corporate IT Meetings
IT Preventative Maintenance Program Management
IT Support
IT Routine Task List Management (38)
Audio Visual
AV Equipment Life Cycle Management
AV Vendor Relationship & Contract Management
IT Team Management
IT Department Resource Management
Talent Development
IT Team Orientation
Project Management
Major Project Management
Hotel Five Year Plans (SC & NC Essential)
Cyber Security and Compliance
Cybersecurity Management
Internal & External Audit & Compliance Management
Cybersecurity Risk Management
Incident Response Management
Local Regulations Compliance Management
BCP Planning & Drill Run
MOHG Security Control Enforcement Management
Technology Life Cycle Management
Network Management
Basic network configuration
WIFI configuration
Configuration Review
Advertised: 19 Sep 2024 Applications close: 30 Nov 2024
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