Duties and Responsibilities

• Support company’s philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
• Ensure that the Mandarin Oriental PILLARS are followed and acted upon and frequently follow up on MOQA standards.
• To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit.
• To be able to lead and communicate with his/her colleagues during the bar operation.
• To supervise and participate in running of an efficient and profitable operation in the areas for which you are responsible. Liaise with the Outlet Manager to actively encourage a professional and dedicated team.
• To assist the Outlet Manager in enabling colleagues to consistently achieve the service and product delivery standards with a high degree of client care and service at all times.
• Oversees the set-up and operation of a station/section in the bar.
• Provide services for guest such as order taker, promoting the bar food and beverages.
• Provide recommendation and prepare wine choice for the guest.
• To co-ordinate the service of food and beverage efficiently and accurately.
• To report and follow up all maintenance defaults affecting efficient and professional delivery of service.
• To involve with service related to VIP guests.
• To respond proactively to guest queries, ensuring that appropriate action is taken in the absence of the Assistant Bar Manager, followed by effective communication.
• To identify and carry out any specific training and development needs among the team. 
• To perform and check all duties related to restaurant opening/closing check list.
• To ensure that daily check lists are followed and that all Mise en Place is prepared to ensure a smooth running of the bar.
• Perform any other reasonable duties as required by the Outlet Manager.
• To carry out and supervise daily, weekly and monthly inventory.
• Responsible for cash float and cashiering.
• To maintain and order all the store requisition.
• To fully inform and aware about all information connecting to Food and Beverage outlets and Mandarin Oriental Taipei/Group generally.
• To maintain all Hotel’s assets.