Responsibilities:

• Coordinate and supervise all duties for the opening and closing brigade.
• Assist the assistant manager in making arrangements according to reservations and special orders.
• To assist the assistant manager in checking the condition, cleanliness, and proper functioning of all operating equipment and furniture.
• To assist in the training of waiters/waitresses and junior waiters.
• To ensure the correct and complete set-up of the restaurant section assigned to him/her.
• Assist the assistant manager in following up on all supplies from the store and linen room.
• To welcome guests to his/her station and to assist in seating.
• To present menus to the guests with recommendations designed to increase average cheque.
• To take food and beverage orders and ensure speedy service of all food and beverage items.
• Ensure that all sets up are correctly completed as per food and beverage order requirements.
• To participate in the service of food and beverage items, especially during rush hours.
• To check and follow up on billing and checking procedures as per policies set by Emirates Palace Mandarin Oriental.
• To ensure proper cash handling procedures are followed as per policies set by Emirates Palace Mandarin Oriental
• To be present in the Mandarin Cake Shop during service hours.
• To develop and maintain good relations with guests and to handle guest complaints as required by the assistant manager.
• Ensure that the supervisors are kept informed of all guest comments and complaints.
• Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager.
• To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Emirates Palace Mandarin Oriental.
• Any other duties, which may be assigned to you from time to time as directed by your
  supervisor or manager.

Skills & Qualifications

• Senior School qualification or equivalent will be an advantage.
• Previous luxury hospitality experience is required.
• Team player, with good communication skills.