Fitness Supervisor
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Job no: 539837
Work type: Temps plein
Location: Macao, Chine
Categories: La finance, Supervisory
- Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
- Support company’s philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
- Support company’s philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T. as part of ensuring Guest Satisfaction and the achievement of our Mission Statement
- Keep work area clean and neat at all times.
- Must follow all Standards and Procedures as taught by legendary trainers, Head Therapist or Reception Manager.
- To ensure that a high standard of service is maintained throughout the Spa.
- To attend daily line-ups, weekly and monthly spa meetings.
- To maintain a high standard of appearance and personal hygiene as lay down by the Spa & Wellness Manager.
- Must attend all training courses as deemed necessary, and must adhere to training as set down by the Spa & Wellness Manager.
- Must have the ability to courteously interact and answer all fitness and hotel related questions with guests.
- Assist in all areas of the fitness as and when necessary.
- To be adaptable and accountable for all actions.
- Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa & Wellness Manager.
- To assist in the smooth flow of the guests journey throughout the day.
- Assist with cleaning of pool area outside of operating hours.
- To receive training to ensure that all-relevant legislation pertaining to the Health and Safety at work Law and Health and Hygiene standards are implemented and monitored within the spa.
- Courtesy to guests and other members of staff at all times.
- To attend to guests in both the relaxation, waiting areas and fitness centre ensuring that they are comfortable as well as offering refreshments.
- Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Manager.
- Will greet each guest with a smile and acknowledge guest even in passing.
- Will proactively offer assistance to all spa guests when necessary.
- Conduct fitness assessments and personal training
- To supervise and instruct the safe use of the equipment in the Fitness area
Advertised: China Standard Time
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