THE GROUP

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts, and residences. Having grown from its Asian roots into a global brand, the Group now operates 40+ hotels and 12 residences in 26 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group.

THE RESIDENCES

Mandarin Oriental has experienced exponential growth in the development of The Residences at Mandarin Oriental, in combination with hotels, to form complex mixed-use and stand-alone projects. Integral to the growth of the Mandarin Oriental footprint, Residences are a new paradigm, and as such require focused operational expertise. In addition to the goal of delivering superior experiences and services to Residences owners, Mandarin Oriental is focused not only on the management of the Residences common areas to the very high standards our guests have become accustomed, but to continually improving our relationship with Residence owners over the long term.

SCOPE OF POSITION / SUMMARY

The facilities technician is responsible for, but not limited to, the overall operation and maintenance of equipment designated under the management team including the day-to-day operational and maintenance requirements.  The facilities technician will also direct the fire and life safety of the building by implementing practices to reduce fires and other emergencies.

ORGANIZATION STRUCTURE

The facilities technician reports directly to the Facilities Manager and the Director of Residential Operations.

DUTIES AND SUPPORTING RESPONSIBILITIES

• Execute Standard Operating Procedures developed by Facilities Manager.
• Execute Policy and Procedures for engineering practice developed by Facilities Manager.
• Execute preventive maintenance programs developed by the Facilities Manager.
• Conduct day to day operation of various Electrical, Mechanical, Plumbing and HVAC (Heating, Ventilating, Air Conditioning) systems for the residence.
• Conduct Inventory of material and spare parts used within the process of maintenance.
• Work closely with Residential colleagues to solve day to day operational issues.
• Participate in fire drills, testing of Fire, Life, Health, and Safety systems.
• Participate in departmental meetings, seminars, training etc.
• Maintain all equipment and systems functioning to its optimum benefit.
• Conduct preventive maintenance work and provide input for long-term planning to the enhancement of the residence.
• Assist with protection during move-ins/move-outs.
• Oversight and maintaining fire, life, and safety equipment, building patrols under Facilities Manager directives.

NOTE: The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental, New York Residences Fifth Avenue reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice.

Requirements – Experience, Skills, Education and Qualifications

• Must possess a high school diploma or GED      
• Minimum of 2-5 years in working with basic electrical, mechanical, plumbing equipment and systems.
• A minimum of 2-5 years in working within and engineering environment.
• Must possess a basic knowledge of Building systems.
• Basic knowledge of various painting and finishing work.
• Must possess a luxury hotel or Residential background.
• Must possess some background in working with Fire, Life, Health, and Safety systems.
• Must possess some background in working with BMS (Building Management systems.
• Must possess basic knowledge of computer programs such as Microsoft Office, Windows etc. (latest version)
• Good verbal and written skills in the English language
• This is not an exhaustive document and is subject to change, when necessary, by the Mandarin Oriental Hotel Group
• Experience with 2-way radio systems.  

Pay: $34.31/hourly

It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company.  Employees or applicants should direct requests for accommodation to Director of People and Culture.