JOB DESCRIPTION

Groups and Events Executive will be responsible for handling new groups and events enquiries, negotiating contracts and organizing & coordinating confirmed groups and events. The main objectives of this role are to achieve set revenue targets and provide exceptional service in order to drive customer loyalty. The ideal candidate will be passionate about creating perfect experiences for our guests and ensuring the highest level of service.

The main focus of your job will be:

• To achieve budgeted revenues in Groups Sales, Conference and Banqueting in line with the annual budget and marketing plan.
• To respond to and handle new groups and events enquiries in a timely and accurate manner and process all related business documents including proposals and presentations.
• To negotiate and process group and event contracts.
• To organize and coordinate all confirmed group and event bookings as per customer requests and following hotel bookings procedures.
• To ensure effective communication with other hotel departments to enable a smooth and successful operation of in-house group accommodation and functions.

WHAT DO WE EXPECT FROM YOU

• Minimum 2 years of experience in hotel sales, event management or related field;
• High level of English both spoken and written;
• Passion for hotel business and proactive approach;
• Strong communication, organization and negotiation skills;
• Friendly and professional attitude;
• Computer proficiency.

HOW WE WILL REWARD YOU

We believe that happy and motivated employees are the cornerstone of any successful company. Our benefits package encourages our coworkers' overall professional and personal growth in addition to recognizing their hard work. Here are a few that will definitely bring you joy:

• Competitive salary and incentive plan
• Learning and development - the opportunity to use our training activities and development plan to build your career at Mandarin Oriental
• International transfer opportunities within the Mandarin Oriental Group
• MyDays - five extra days off per year (after completing your first year with us)
• Free lunch or dinner in the hotel canteen
• Candidate referral bonus 12,000 CZK
• MoComp - free stay for 3 - 5 nights at any hotel in the Mandarin Oriental network
• Transport allowance (50% of the price of the annual Prague Ticket)
• MultiSport card allowance
• Pleasant working environment in the heart of Prague in Mala Strana and many more...