Director of Housekeeping
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Position: Director of Housekeeping (Temporary / Seasonal #539400 )
Property / Office: Mandarin Oriental, Costa Navarino
Location: Costa Navarino, Greece
Scope of Position:
The Director of Housekeeping manages all aspects of the Housekeeping Department. The position includes property maintenance, including all public areas indoor and outdoor, all F&B outlets, spa and laundry/valet facility. The Director of Housekeeping maintains the highest standard of cleanliness in all guestrooms and public areas, recommending and implementing procedural changes and managing the department.
Duties & Responsibilities:
Establishes Standard Operating Procedures to maintain hotel at luxury level and incorporates changes in the Manuals.
Administers all housekeeping facilities and ensures clean and secure environment for guests and colleagues. He/She is responsible for the recruitment, onboarding, and training of all housekeeping colleagues, in cooperation with the Hotel Manager and People and Culture department.
Schedules work and tasks for the housekeeping team and organizes an efficient everyday care of the hotel.
Performs appraisals for the housekeeping team regularly and implements any corrective action.
Monitors and ensures appropriate response to every guest request and maintains the highest level of standards.
Designs and adapts housekeeping policies and procedures according to MOHG standards.
Ensures compliance to all operational standards and organization regulations.
Maintains safety and hygiene at all times.
Monitors pest control and performs audits on quality of the cleaning.
Manages and analyses incoming supplies and ensures compliance to all specifications.
Keeps track of the department expenses, control costs, and recommends ways to increase efficiency.
Performs regular market surveys for all new products and suppliers.
Qualifications / Experience:
EU passport is mandatory in order to work in Greece
Graduate from a hospitality institute, preferably in Rooms major
A minimum of 2 years’ experience as Executive Housekeeper for a luxury property.
Fluency in English & Greek.
Strong overall computer literacy, not limited to MS Office.
Behavioral skills / attributes:
Highly self-motivated, professional, and capable of managing their workload and prioritizing tasks.
Detail-minded, and able to work independently in a fast-moving environment.
Approachable, open minded, fair and Team oriented.
Flexible and with high energy level.
Maintains a good working relationship with other departments.
Well-presented and professionally groomed at all times.
Advertised: 10 May 2024 GTB Daylight Time Applications close:
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