Engineer – Digital Platforms
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Job no: 574816
Work type: Full time
Location: Pune, India, India
Categories: Information Technology
Office Location: Pune
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About TMF Group
TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.
TMF India is a Great Place to Work, ISO & ISAE certified organization.
About the Role
The Digital Platform Support Engineer is responsible for providing technical support and maintenance for digital client platforms, with a focus on those hosted on Azure Platform and windows platform. This includes troubleshooting issues, identifying, and fixing defects, and implementing enhancements to improve system performance. Digital Platform Support Engineer will work closely with other members of the product development teams and stakeholders across the organization to ensure that applications are running smoothly and meeting the needs of users.
Key Responsibilities
Providing technical support for a range of applications hosted on Azure, Data center including diagnosing, and troubleshooting issues, identifying, and fixing defects, and implementing enhancements
Assisting with the deployment and testing of new components and updates to the digital client platform
Collaborating with other members of the IT team and stakeholders to gather and understand requirements, prioritize tasks, and provide timely resolution of issues
Maintaining documentation and records of support activities and processes
Participating in On-Call rotation to provide after-hours support as needed
Key Requirements
Bachelor’s degree in computer science or a related field
5+ years of experience in application support or a similar technical role
Knowledge of Microsoft applications: MS Dynamics AX
Should be able to handle multi server’s applications infrastructure.
Proactive application monitoring, analyzing and fixing issues that arise.
Manage application releases and hotfixes - both regular and ad-hoc.
Experience with monitoring tools.
Strong problem-solving and analytical skills
Knowledge of MSSQL and experience working with REST APIs and web services
Excellent communication and collaboration skills
Flexibility to work outside of normal business hours as needed.
Knowledge of cloud services like Azure & AWS.
Key knowledge and experience
Very good working knowledge of Global IT infrastructures.
Strong knowledge on IIS administration, configuration.
Knowledge of handling multi server's applications and Architecture.
Knowledge of cloud platforms: Windows Azure and AWS (optional)
Knowledge of microservices
Management tools/Software: Helix.
Proficiency with OOPS concepts, C#.NET, ASP.Net, MVC, ADO.Net, Web API
Proficiency with database technology such as MSSQL.
Good understanding of fundamental front-end languages such as HTML, CSS, Angular and JavaScript
General skills:
Team player.
Constant learner & self-motivated person.
Analytical and problem-solving skills.
Ability to work without direct supervision.
Ability to work under pressure.
Ability to resolve conflicts.
Good communication and interpersonal skills.
Familiar with ITIL & ITSM principles.
What's in it for you?
Pathways for career development
Work with colleagues and clients around the world on interesting and challenging work.
We provide internal career opportunities, so you can take your career further within TMF.
Continuous development is supported through global learning opportunities from the TMF Business Academy.
Making an impact
You’ll be helping us to make the world a simpler place to do business for our clients.
Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.
A supportive environment
Strong feedback culture to help build an engaging workplace.
Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
Other Benefits
Marriage Gift policy
Paternity & Adoption leaves
Interest free loan policy
Salary advance policy
Covid support taskforce
Well being initiatives
Advertised: 08 Nov 2024 India Standard Time
Applications close: 31 Dec 2024 India Standard Time
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