Halfords

About us 

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. 

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly. 

If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far. 

About the role  

We have a 6-month secondment opportunity within the People Team to support the Group Fleet Manager in the Fleet Services function. This role has become available due to the internal development of a current team member and offers a fantastic chance for someone with strong administration skills, solid business understanding, and a curiosity to learn more about a critical operational area. You'll be part of a fast-paced, detail-driven team, gaining hands-on experience in supporting the effective management of our company fleet. 

This secondment is well suited to someone who can work autonomously, manage multiple priorities, and maintain high attention to detail under pressure. You'll be exposed to a wide range of tasks that are central to keeping our fleet operations running smoothly. If you're looking to build your knowledge, stretch your skills, and work alongside a collaborative team, we encourage you to get in touch / apply! 

Key responsibilities 

• Maintain accurate vehicle databases, updating driver details, allocations, and contracts. 

• Issue timely MOT reminders for company vehicles. 

• Process penalty charges and damage claims promptly, escalating when needed. 

• Proactively manage vehicle recalls and downtime support for drivers. 

• Collect mileage updates and monitor service schedules accordingly. 

• Handle vehicle order admin and communicate delivery updates to drivers. 

• Arrange vehicle movements, collections, checks and hire vehicles as required. 

• Conduct damage checks on fleet vehicles during handover. 

• Manage license checks and keep records updated within our systems. 

• Collaborate with HR Shared Services on starters, leavers, and role changes affecting fleet.  

• Process and track fleet-related invoices efficiently. 

About you  

• Transferable experience from an administrative role (Fleet experience is not essential).  

• Good IT skills including Microsoft Office and Excel. 

• Hands on, can-do, flexible attitude. 

• Highly organised and methodical with excellent attention to detail.  

• Excellent communication skills, both verbal and written. 

• A growth / development mindset with an interest in learning new skills within this team / business area. 

• A full UK driving licence. 

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. 

At Halfords, we operate a hybrid working policy with 3 days per week on-site at our Support Centre in Redditch Worcestershire.