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Head of Commercial Finance
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Redditch
United Kingdom, Staffordshire
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| We’re looking for a talented and commercially minded Head of Commercial Finance to join the leadership team |
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Group Fleet Administrator (6 month FTC / Secondment)
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Redditch
Worcestershire
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| We have a 6-month secondment opportunity within the People Team to support the Group Fleet Manager in the Fleet Services function. This role has become available due to the internal development of a current team member and offers a fantastic chance for someone with strong administration skills, solid business understanding, and a curiosity to learn more about a critical operational area. You'll be part of a fast-paced, detail-driven team, gaining hands-on experience in supporting the effective management of our company fleet. |
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Head of Service Delivery
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Redditch
West Midlands, Worcestershire
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| We are seeking an experienced and dynamic Head of Service Delivery to lead our Avayler software support function and ensure the delivery of high-quality, responsive service across the organisation. This key leadership role involves managing day-to-day operations of the service desk, driving continuous improvement in processes, and ensuring prompt triage, investigation and resolution of issues reported from internal and external stakeholders, working to agreed SLAs and reporting on key KPIs. The ideal candidate will bring a strong focus on customer satisfaction, operational efficiency, and a passion for enabling productivity through excellent support services. |
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Service Assurance Manager
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Redditch
West Midlands, Worcestershire
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| As a Service Assurance Manager you are passionate about delivering an exceptional end-to-end view of service performance and customer experience across IT services. You thrive on developing, implementing and optimising Service Improvement activity to ensure we’re getting the best from our suppliers and partners. |
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Digital Learning Designer
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Redditch
West Midlands, Worcestershire
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| We're looking for a Digital Learning Designer to join our dynamic Skills Development team, reporting to the Group Learning & Development Manager. In this role, you’ll design and develop innovative learning solutions that equip our colleagues with the skills and knowledge they need to thrive across the One Halfords Family. You'll have the chance to shape engaging content, enhance existing programmes, and recommend fresh approaches that truly make a difference. |
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Workforce Capability Manager (12 month FTC)
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Redditch
West Midlands, Worcestershire
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| We're looking for a passionate and strategic individual to join us as Workforce Capability Partner on a 12-month fixed-term contract. In this role, you’ll lead the development and delivery of our workforce capability plan and frameworks—helping us proactively build the skills and capabilities our people need now and in the future. Aligned to our broader business strategy, your work will drive the professional growth of our colleagues across the Halfords family. |
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Early Careers Co-ordinator (Retail & Support Centre)
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Redditch
West Midlands, Worcestershire
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| Due to the success of our evolving early careers proposition, we're expanding the team and introducing an exciting new role for an Early Careers Co-ordinator to support our Retail and Support Centre teams. Reporting directly to the Group Early Careers Manager, you’ll play a key role in shaping the future of talent across both our Support Centre and Retail functions by supporting the development and delivery of a wide range of early careers initiatives. This is a fast-paced, hands-on role—ideal for someone who thrives on variety, embraces change, and enjoys staying agile as priorities shift. |
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UX/UI Designer
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Redditch
West Midlands, Worcestershire
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| As a UX/UI Designer you are passionate about creating user experiences with a real focus on accessibility, usability and cutting-edge UI design. You relish the opportunity to collaborate with your peers and the wider business to understand requirements and create user journeys that maximise customer satisfaction while driving business value. |
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Group CRM Executive
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Redditch
West Midlands, Worcestershire
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| As a Group CRM Executive you are passionate about creating engaging campaigns with a real focus on personalisation and engagement. You relish the opportunity to collaborate with your peers and stakeholders, bringing a highly organised and focused mindset to work on multiple consecutive campaigns. |
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Senior Business Change Manager
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Redditch
Worcestershire
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| We are recruiting for a Senior Business Change Manager to take ownership of business readiness across all corners of our organisation – from Retail and Garages to Support Centres, Distribution Centres, and our Customer Contact Centres. In this pivotal role, you'll apply our proven Transformation Business Change framework to shape and deliver impact assessments, stakeholder engagement, budget planning, and robust go-live strategies. Your leadership ensures that every change initiative is not only ready to launch but built to last as it transitions into business-as-usual operations. |
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Business Change Process Analyst
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Redditch
West Midlands, Worcestershire
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| We have a brand-new role available for a Business Change Process Analyst. As a Process Analyst, you’ll play a key role in delivering transformational change by working closely with Business Change Managers to map both current ("as is") and future ("to be") process flows through an Operational Excellence lens. You’ll use a range of change management tools and techniques to identify improvement opportunities, influence solutions, and support sustainable change across the business. |
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Business Change Manager - Comms & Implementation
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Redditch
West Midlands, Worcestershire
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| We have a brand-new role available for a Business Change Manager: Communication & Implementation to lead the charge on how transformation-led initiatives are communicated and delivered across our organisation. In this dynamic role, you’ll develop and execute communication plans that engage and align stakeholders, ensuring that every message is clear, consistent, and tailored to support smooth adoption of change. Your work will be pivotal in creating the right narrative around change and making sure it lands effectively with those who need it most. |
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Scrum Master
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Redditch
West Midlands, Worcestershire
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| We're looking for a highly collaborative, experienced Scrum Master to join our team and support one to two Agile delivery teams in driving high-performance outcomes. In this role, you’ll play a key part in facilitating Agile ceremonies, coaching team members, and fostering continuous improvement across delivery practices. |
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UX Researcher
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Redditch
West Midlands
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| As a UX Researcher you thrive on conducting strategic and tactical research to uncover deep insights into customer needs, behaviours, and pain points. You ensure that a user-centric and data-driven approach is at the core of the design lifecycle. |
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CRM Manager
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Redditch
Worcestershire, United Kingdom
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| We have a fantastic opportunity to join our CRM team at Halfords; we are looking for a CRM Manager to join us in delivering best-in-class customer communications across our Group. This creatively led role is all about shaping standout campaigns — from supporting email design and personalisation to implementing testing strategies that drive real results. Working closely with Digital, Category, Trading, and Marketing teams, you’ll play a central part in a CRM programme that connects with the right audience, at the right time, through the most relevant channels. |
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Lead UX/UI Designer
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Redditch
Worcestershire
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| As a Lead UX/UI Designer you are passionate about creating user experiences with a real focus on accessibility, usability and cutting-edge UI design. Leading a small, close-knit team of designers, you’ll enjoy a mix of hands-on design as well as using your leadership experience to support the growth and development of your team. |
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Security Officer - Redditch Support Centre
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Redditch
Worcestershire
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Training Assistant
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Redditch
Worcestershire
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| Are you passionate about developing people and delivering amazing customer experiences? We’re looking for a dynamic and proactive Contact Centre Training Assistant to join our Group Contact Centre team. In this vital role, you’ll play a key part in onboarding and upskilling both in-house and outsourced agents – helping shape confident, capable teams that consistently resolve over 90% of customer contacts first time. Working closely with our Training, Transformation, and Operations teams, you’ll be instrumental in building a centre of excellence that supports our ambitious customer service goals. |
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Retail Media Executive
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Redditch
Worcestershire, United Kingdom
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Category Manager
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Redditch
Worcestershire, United Kingdom
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