Halfords

About us

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.

If you’re willing to  get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.

About the role

At Halfords we recognise our most important asset, after our people, is data, which is why we have invested in an Azure Databricks data lake. The challenge of course is to have skilled resource to unlock the valuable business insight within the data.

The Senior Data Analyst within Supply Chain will be responsible for analysing and interpreting large amounts of data from a range of internal and external sources, using algorithmic, data mining, artificial intelligence and statistical tools, to make it available to Merchandise Planners and wider Supply Chain teams for decision making.

You’ll also be responsible for the creation and maintenance of weekly KPI dashboards and actionable insight and use statistical and analytical methods plus AI tools to automate specific processes within Supply Chain and develop smart solutions to business challenges.

The role aims to ensure Halfords can leverage competitive advantage through the deployment of best-in-class analytics across planning and the end-to-end supply chain, driving continuous efficiency and effectiveness through automation and informed decision making, linking business strategy to insight.

Key Responsibilities

• Collect, analyse, and interpret complex internal and external data sets to identify trends, patterns, and insights that drive supply chain decisions.
• Work closely with supply chain operations, supply planners and other key business stakeholders to understand their data needs and provide analytical support.
• Provide expertise and translate the business needs to design; and develop tools, techniques, metrics, and dashboards for insights and data visualization.
• Provide actionable recommendations to stakeholders based on data analysis to improve supply and planning efficiency, reduce costs, and enhance profitability.
• Provide data solutions, tools, and capabilities to enable self-service frameworks for data consumers.
• Ensure data integrity and accuracy by implementing rigorous validation processes and consistently reviewing data sources.
• Lead and manage multiple projects simultaneously, ensuring timely delivery and alignment with business goals.
• Influence the ingestion of new data sources into the Group Data Platform, support the testing of new data and creation of supply chain measures for business use.

Key Skills/Experience

• A bachelor’s degree in a related field (e.g., Data Analytics, Data Science, Statistics, Mathematics, Business, Economics) is required.
• 3-5 years of experience in data analysis or a related field, preferably within a retail business environment.
• Strong proficiency in data analysis tools and software (e.g., SQL, Python, R, Excel) and visualization tools (e.g., Power BI, Tableau).
• Excellent quantitative and qualitative analytical skills with a solid attention to detail.
• Strong verbal and written communication skills, with the ability to present complex information clearly and persuasively to non-technical stakeholders.
• Knowledge of machine learning techniques and experience applying them to real-world problems.
• Ability to create compelling, interactive data visualizations that effectively communicate insights.
• Understanding of business supply chain operations and supply planning processes.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy with 3 days per week on-site at our support centre in Redditch Worcestershire.