Halfords

JOB PURPOSE

To protect company’s property and colleagues by maintaining a safe and secure environment.

JOB CONTEXT

The role forms part of the Profit Protection Function.

The purpose of this function is to:

• Provide a front of house service supporting and carrying out reception duties.
• Pro-actively protect company property and assets from vandalism, theft, fire and illegal activity.
• Provide a safe, secure and courteous environment for colleagues and visitors to Support Centre and DC’s.
• Deliver a cost effective and value for money service.

Duties to include, but not limited to:

• Monitor and control access at building/site entrance/exit points
• Manage the access control system
• Monitoring and controlling CCTV cameras and recording systems
• Opening and securing of site
• Key holder/on call
• Setting/ un-setting of alarm system and interrogation of panels
• Conducting searches of personnel, bags and vehicles
• CCTV reviewing to support Investigations of store discrepancies
• Investigating incidents of internal/external theft

• Liaising with the emergency services, police, ambulance and fire service to resolve issues and maintain security and service
• Collecting statements and evidence in reported allegations

• Escalating incidents when required to
• Responding to emergency situations as they arise

• Patrol randomly or regularly building and perimeter to prevent and detect signs of intrusion, restricted areas are secure, parking violations etc
• Producing written reports
• First Aid
• Fire Safety
• Safety Audit
• Colleague Inductions
• Out of hours supervision of contractors
• Out of hours incident controller

The job requires close working links with Colleague Services and Distribution management. As well as links with other support centre functions.