Job Summary

The Assistant Director, Inter-College Advising (I-CA), Enrollment Management Student Success, is responsible for providing administrative, program management, communications and technological support for the Office of Inter-College Advising (I-CA). Their role will support the standardization and elevation of academic advising practices across Drexel’s colleges and schools. The Office of Inter-College Advising is responsible for leading strategic academic advising operations and services that foster student success and retention through strategic alignment with EMSS offices and critical academic partners. This includes working with academic offices responsible for policy, utilizing information systems, coordinating with support infrastructures, EMSS partners and developing communications to facilitate student lifecycle management.

The Assistant Director of Inter-College Advising has the primary responsibility for supporting the University in creating proactive, data-informed retention initiatives that leverage academic advising professionals and relevant departments and resources. This position reports to the Executive Director of Inter-College Advising (I-CA) to oversee the day-to-day operations and activities of the office, along with strategic retention initiatives. The Assistant Director will assist in ensuring that the values of Drexel University and NACADA are clearly communicated through the projects pursued. The Assistant Director assists in executing the office's strategic plan and coordinates other necessary functions as needed.

Essential Functions

• Assist with implementing dynamic strategic retention initiatives that leverage academic advising professionals and associated resources to support student lifecycle management.
• Provide day-to-day operational and technical support for the office.
• Assist in crafting the central and cohesive voice for university advising.
• Develop and implement communication plans and strategies for students and the academic advisors who support them.
• Support in disseminating and training advisors on academic policy, procedure, and other key initiatives.
• Develop, disseminate, and archive communications and resources for advising practice in a central repository for Advisors.
• Reviews institutional data to uncover opportunities to improve advising services.
• Support in developing and constructing systems, resources, and tools to ensure professional education, accuracy, and accountability of advising practice.
• Utilize Banner, DegreeWorks, SharePoint, OAS, and other software related to undergraduate students, curricula, and related functions.
• Represent the office at events coordinated with Admissions and Student Life to ensure a successful onboarding and transition process as needed
• Other duties as assigned.

Required Qualifications

• Minimum of a Bachelor's Degree or the equivalent combination of education and work experience. (Please review the Equivalency Chart for additional information.)
• Minimum of 3 years of related experience in academic advising, or in higher education with a focus on retention and student success, with a preference to work across disciplines.
• Exceptional interpersonal and communication skills.
• Documented project management skills, ability to create documents, organize and execute events, trainings, and other programs from concept to completion.
• A self-starter with the ability to work independently and take initiative in directing own work.
• Ability to work working efficiently and effectively with others.

Preferred Qualifications

• Demonstrable computer proficiency, experience with Microsoft, Banner, and data reporting systems.
• Demonstrated excellence at planning and organizing own work and records as well as coordinating with related parties.
• Ability to complete tasks in a timely and successful manner within a fast-paced environment.
• Ability to establish and maintain effective working relationships with colleagues at all levels of the organization.
• Commitment to approaching work with a student success mindset to improve the experience of students and the colleagues who work with them.
• Ability to think creatively and conceive solutions to problems.

Location

• University City - Philadelphia, PA

Additional Information
This position is classified as Exempt, grade K. Compensation for this grade ranges from 54,630 - $81,940 per year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel’s compensation framework. For information about benefits, please review Drexel’s Benefits Brochure.

Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.

A review of applicants will begin once a suitable candidate pool is identified.