Supplier Relationship Manager
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Job no: 529552
Work type: Staff Full Time
Campus: UMass President's Office
Department: Unified Procurement Serv Team
Categories: Business & Financial Services, Procurement
Pay Range:
The UMass President’s Office expects to pay within an approximate hiring range between $85,000 and $100,000 for this position. The specific pay for this position will be determined by the University based on consideration of all relevant factors when and if it decides to extend an offer of employment.
Position Summary:
Under the direction of the Deputy Chief Procurement Officer, the Supplier Relationship Manager oversees the centralized university supplier/vendor file for the UPST. The incumbent will manage the processing of supplier/vendor information for the UPST within strict time-sensitive deadlines.
S/he will be responsible for overseeing daily inquiries from internal customers and suppliers/vendors, researching problems using independent problem-solving and decision-making skills, communicating issues to management, and identifying areas of improvement and efficiency.
Essential Functions:
- Supervise the daily activities of the Supplier Relationship Specialists.
- Ensure supplier/vendor information complies with federal, state, and university regulations.
- Responsible for the control and assistance of the processing of 1099 forms. This includes mailing, correcting, and reporting any B-Notices for all campuses.
- Work with Non-Resident Alien individuals and the Tax Department within the University Treasurer’s Office to determine tax status and compliance with IRS regulations.
- Provide functional oversight of staff and vendor processes within the UPST to ensure timely, efficient and compliant vendor availability to financial system end users.
- Ensure vendors are entered into the UPST vendor database and reviewed and approved prior to any campus doing business with such vendors.
- Ensure adequate supporting documentation for all active vendors, ensure vendor documentation is in compliance with federal and state laws, rules, and regulations and follows University of Massachusetts policies, ensure proper tax documents are completed accurately, with guidance and assistance from the Tax Department, and resolve issues when vendor data conflicts with vendor file.
- Provide a level of service (quality and timeliness) that satisfies intercampus service agreements.
- Identify Federal and/or State withholding requirements for vendors and assist with the submission of withholding waivers, working with the Tax Department.
- Oversee the process of forms to make sure they are filled out accurately for payments of services rendered.
- Develop, execute, and distribute routine and ad-hoc reports from the vendor database for operations, validations, statistical analysis, and historical comparison to satisfy service level agreement(s) and management requirements.
- Conduct training concerning the submission of appropriate documentation necessary for adding and altering vendor codes and associated information. Manage the process for ensuring all non-resident employees and students, and visiting researchers, lecturers, and professors, etc., accurately fill out all appropriate forms. Seek guidance and assistance from the Tax Department as needed.
- Handle the University’s returned checks. Research the issue that led to the return and send the check back out in a timely manner.
- Work alongside the Treasury Department to manage all payment methods for our supplier records.
- Oversee the University’s diverse and local supplier program. Work on reports to supply our partners and ensure all reported information is accurate.
Other Functions/Responsibilities:
- Perform other duties as required.
Minimum Qualifications:
- Bachelor’s degree or equivalent
- 5-7 years of progressively responsible work experience in procurement, preferably in an e-Procurement environment
- 3 years of successful management experience of staff
- Excellent written and oral communication and listening skills.
Preferred Qualifications:
- Master’s degree
- Strong knowledge of the state purchasing process
- Experience working in an institution of higher education
- Experience working in a Shared Services organization
Working Conditions:
- Typical office environment
- Must be able to travel occasionally to all UMass campuses and the Boston central office
Additional Information:
All offers are contingent on the successful completion of a background check.
Advertised: Eastern Standard Time
Applications close:
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The University of Massachusetts President’s Office welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.