General Summary of Position:
The Weekend & Holiday Supervisor will open and monitor the building, supervise student assistants, provide light reference service such as ready reference and providing appropriate referrals, assist in the processing of Interlibrary Loan requests, retrieve and ship materials as requested through RAPID and ILLiad, receive and process incoming materials for use. Hours for this position are 9am-5pm on Saturdays and 12:30pm-8:30pm on Sundays during the academic year as well as two to three of the following federal holidays, Labor Day, Indigenous People's Day, Veteran's Day, President's Day, Patriot's Day. Up to 4 Friday evenings during final exams may also be required.
Reporting to the Access Services Department, the candidate will perform the following job duties:
1. Serve as building monitor on weekends, including opening building, supervising student workers, and resolving patron issues.
2. Provide light reference service to patrons such as directing users to databases, instructing patrons on using the online catalog, making referrals to Reference specialists.
3. Assist in the processing of materials: Process Interlibrary Loan requests with ILLiad software. Obtain copyright materials exceeding fair use guidelines using Reprintsdesk software or OCLC’s IFM payment system. Retrieve and ship materials as requested through RAPID and ILLiad Receive and process incoming materials for use.
4. Register patrons for library privileges. Issue Boston Library Consortium Cards. Issue Walk In Interlibrary Loan borrowing cards. Maintain patron accounts.
Other Job Duties:
- Communicate with other UML agencies such as UCAPS and Campus Security. Participate in shelf shifting projects.
- Assist in collection weeding activities. Other duties as assigned by Access Services Coordinator, Access Services Manager/Librarian, or Head of Access and Technical Services.
Promote the University’s commitment to customer service by: Building effective partnerships with co-workers throughout the University by freely sharing appropriate information and providing assistance when needed. Ensuring optimum service to all internal and external partners in response to all requests for service and information. Maintaining an environment that is welcoming to persons of all backgrounds, nationalities, and roles.
We welcome applications from people who embrace lifelong learning and are passionate about providing meaningful and equitable access to information, resources, and services to a diverse and engaged community.
Minimum Qualifications (Required):
- High School Education or GED/equivalent, some college preferred
- Experience in library environment desirable
- Demonstrated experience with computer software such as Microsoft Office Suite and data management systems
Special Instructions to Applicants:
Review of applications will begin immediately and continue until the position is filled; however, the posting may close when an adequate number of qualified applications is received.
Please consider also applying for the position of Part-time Access Services Associate if your skills, qualifications, and availability match. This is a temporary, part-time, non-benefited, non-unit position.
Please include a resume with your application. Names and contact information of three references will be required during the application process. Submission of a cover letter is optional but is preferred.