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Principal Salesforce Systems Analyst
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527981
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Enterprise Applications
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| UMass Lowell is committed to its Salesforce “Connected Campus” strategy. We maintain an award-winning portfolio of Salesforce and partner technologies—Education Cloud, Sales Cloud, Service Cloud, FormAssembly, ScheduleOnce, DocuSign, and more—all advancing our digital transformation and student success initiatives.
The Principal Salesforce Business Systems Owner is the most senior platform leader for Salesforce at UMass Lowell. This position is responsible for the overall architecture, design, governance, and strategic evolution of the university’s enterprise Salesforce Student Success ecosystem and HCM Service Cloud instance.
The Principal Owner possesses both deep technical expertise and a broad understanding of institutional business processes and priorities. They work closely with stakeholders across the university to ensure that Salesforce capabilities are aligned with business needs, scalable, and maintainable.
Under the direction of the Executive Director of Enterprise Applications, the Principal Salesforce Business Systems Owner leads large-scale projects, designs complex cross-functional solutions, and sets standards for platform adoption and usage. They play a critical role in integrating new technologies, optimizing existing investments, and supporting the long-term success of the Salesforce platform.
As the senior-most internal expert on Salesforce, this role also serves as the highest point of technical and strategic escalation and functions as a mentor and leader to other Salesforce team members. They are expected to contribute meaningfully to strategic planning, technical innovation, stakeholder engagement, and staff development within the Enterprise Applications group. |
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Instructional Technologist (Internal Opportunity Only)
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527990
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Instructional Technology
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| This being an internal opportunity, only current UML Employees, irrespective of Bargaining units are eligible to apply for this position.
The Instructional Technologist will collaborate with faculty in the use and integration of technology into the academic curriculum in order to enhance the learning process. The Instructional Technologist will partner with faculty and staff with the selection, design and deployment of academic technology solutions to support teaching and learning. The portfolio of technologies includes: Personal Response Systems “Clickers”, Lecture Capture Platform, Smart Podiums, video, video conferencing platforms, Learning Management Systems, multi-media applications and mobile devices. Duties include identifying technology training needs of faculty and coordinating with the manager to develop and deliver training workshops. This position requires the development of documentation for faculty, staff, and students regarding the use of academic technologies. |
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Associate Athletic Director - Compliance/NIL Integration
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527965
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Athletic Programs
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| Under the direction of the Director of Athletics, the Associate Athletic Director for Compliance/NIL Integration will oversee a comprehensive Division I compliance program and fully integrate the NIL process with internal and external stakeholders. This position will be a member of the Athletics Leadership Team |
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Biostatistician I, Public Health (Internal Opportunity Only)
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527683
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Public Health
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| This being an internal opportunity, only current UML Employees, irrespective of Bargaining units are eligible to apply for this position.
The biostatistician will work with a team of health services researchers at University of Massachusetts Lowell, Johns Hopkins University, and Brown University. Major responsibilities will include management of large business datasets, performing data analysis; formatting and organizing analytic files; data cleaning and quality checks; creating derived variables and analytic data subsets. This will require experience with multiple software programs and a master’s level understanding of biostatistics. The analyst will also be expected to contribute to manuscript development. |
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GPS Undergraduate Admissions Specialist (temporary/part-time)
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527925
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Grad & Professional Studies
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| The GPS UG admissions team is seeking a part-time admissions specialist. This role is vital to supporting the needs of the UG admissions team through various administrative tasks, customer service, and student support. A strong desire to provide top-tier customer service is a must.Add something here |
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Lab Technician - Physics
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527848
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Physics and Applied Physics
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| The Department of Physics and applied Physics at the University of Massachusetts Lowell seeks a physics laboratory technician. This position will involve the day-to-day operation of the introduction laboratory program, in which more than 1000 students participate each semester. Duties include coordination the program throughout the entire year, training and supervising laboratory teaching assistants, maintaining inventory, and providing other departmental support as needed. |
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Counseling Clinician/Senior Counseling Clinician (two positions)
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527891
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Counseling
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| University of Massachusetts, Lowell has two exciting openings for full-time Counseling Clinicians or Senior Counseling Clinicians at Counseling Services (UMLCS), part of the UMass Lowell Wellness Center. We are seeking licensed psychologists or licensed therapists with an interest in and passion for clinical supervision, group therapy, outreach, or diversity and inclusion. |
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Senior Salesforce Systems Analyst
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527039
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Enterprise Applications
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| UMass Lowell is committed to its Salesforce “Connected Campus” strategy. We have an exciting portfolio of Salesforce and partner technologies, including Education Cloud, Sales Cloud, Service Cloud, FormAssembly, Schedule Once and DocuSign. All strategically focsed on student success initiatives.
We are seeking an experienced Senior Salesforce Systems Analyst to join our award-winning team. The Senior Salesforce Systems Analyst will have a strong background in Salesforce requirements definition, solution design, and hands-on Salesforce configuration. This role requires a deep understanding of Salesforce best practices, the ability to translate business requirements into technical solutions, and the expertise to implement these solutions efficiently and effectively.
The Senior Salesforce Business Analyst collaborates with university stakeholders to support and enhance Salesforce functionality and bring about new solutions in our enterprise Salesforce environment. This position develops business processes and workflows, engages in application design, configuration, testing and implementation. This position may lead application projects and facilitates change management and support to ensure successful deployments. |
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Facilities Service Center Coordinator (two positions)
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527864
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Facilities Business Operation
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| This position provides broad based Customer Service support as needed to the Facilities Service Center. Primary duties include responding to all incoming calls and visitors related to facility emergencies, maintenance requests and routine inquiries, the coordination of employee programs (such as uniforms, gas cards, cell phones, and procurement/business support) as needed to the Facilities Management Department. Miscellaneous office support will include coordinating office activities and support for multiple senior-level managers and other team members within the Facilities Management Department to ensure the smooth operation of facilities business including procurement and accounts payable processing, strategic reporting, process improvement. |
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Program Coordinator for K-12 Early College Initiatives
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527817
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Enrollment Services
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| The Program Coordinator for K-12 Early College Initiatives will develop comprehensive academic supports for high school students in transition with intellectual disabilities., to promote access to campus life and college coursework in an inclusive setting. The incumbent will oversee the University of Massachusetts Lowell (UML) Massachusetts Inclusive Postsecondary Education (MAIPSE), a statewide initiative, promoting partnerships between institutes of higher education and local education agencies to offer students with intellectual disabilities the opportunity for college-based transition services (CBTS). The Program Coordinator will work closely with secondary school district partners and the state MAIPSE coordinator to coordinate all program activities. This includes outreach to schools, collaboration with special education and transition staff, students and families and departments within UML; co-facilitating person-centered planning and advising; collaborating with university departments including disability services, registration and student supports to facilitate students’ full inclusion into campus life. The position also requires facilitating ongoing communication and partnership meetings with school and community members to establish and program goals.
The Program Coordinator will also attend all scheduled MAIPSE Coordinator monthly meetings led by the state MAIPSE coordinator
The Program Coordinator must effectively and efficiently work in a team capacity with a broad range of university and school staff to accomplish goals related to project work. The incumbent is a key driver in the success of the MAIPSE partnership, in promoting inclusive college-based transition services. |
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Access Services Manager/Librarian
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527851
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Library
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| The University Library at UMass Lowell strives to provide excellent library service in a dynamic, responsive, and inclusive environment. A vital part of the team, the Access Services Manager/Librarian is a leader who will contribute thoughtful and innovative suggestions for appropriate policy decisions; engage in meaningful assessment and planning; develop documentation for policies, procedures, and training; supervise staff; and oversee Lydon Library building operations. The Access Services Manager/Librarian reports directly to the Head of Access Services, collaborates with all library staff, and liaises with other campus colleagues as well as external partners. |
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Athletic Facilities & Event Operations Assistant (part-time/temporary)
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527813
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Athletic Programs
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| The Athletic Facilities and Events Operation staff currently oversees the following athletic campus facilities: Costello Athletic Center, Cushing Soccer and Lacrosse Field, Cushing Field Hockey and Track & Field Complex, River View Softball Field, Mahoney Gymnasium, Edward A. LeLacheur Park. |
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Facilities Personnel Manager
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527799
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Facilities Business Operation
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| The Facilities Personnel Manager provides confidential broad based human resource management support to the department. The Facilities Management Personnel Manager is responsible for managing human resources functions within the Facilities Management department. Key responsibilities include overseeing the timekeeping system, supporting employees throughout their lifecycle (hiring, onboarding, performance, and offboarding), managing position descriptions, and coordinating searches for new staff. This position works closely with the university’s HR team and reports directly to the Executive Director of Business Operations to ensure all processes follow university policies and support departmental needs.
In addition, the Personnel Manager is responsible for maintaining accurate employee records and generating reports to support planning and compliance. The role includes coordinating updates to job descriptions, helping manage organizational structure, and ensuring effective communication between Facilities Management and other university departments. Strong organizational and communication skills are essential for success in this position. |
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Graduate Admissions & Outreach Coordinator
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527773
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Manning School of Business
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| The Manning School of Business seeks a full-time Graduate Admissions & Outreach Coordinator to support its graduate recruitment and admissions initiatives. This dynamic role involves providing admissions counseling, personalized advising, and coordinating outreach and event activities for prospective graduate students. The Coordinator plays a key role in enhancing the School's visibility through active engagement in on-campus programs, recruitment events, and marketing campaigns.
Core responsibilities include maintaining accurate CRM records, managing data entry, and collaborating with admissions staff and faculty to ensure a student-focused and efficient admissions process. The position also includes limited cross-training in academic advising to provide coverage during staff absences and supports student onboarding through participation in orientation and community-building events.
This is an excellent opportunity for a motivated professional committed to student success and the strategic growth of graduate programs. |
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Executive Director of GPS Enrollment Operations
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527779
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Grad & Professional Studies
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| The Graduate, Online & Professional Studies (GPS) division at UMass Lowell services master’s students in online and on campus programs, on campus international students, online adult undergraduate students, and students enrolled through corporate partners. The division is responsible for all winter and summer session programming as well as online programming during the Fall and Spring semesters. The Enrollment Management (EM) enterprise in GPS includes recruitment and admissions, student advising and success, and course scheduling and works collaboratively with the University marketing department and the Division’s Technical Services unit.
Reporting to the Executive Dean, (GPS), the Executive Director, GPS Enrollment Operations (EXDR) is responsible for optimizing enrollment operations at every stage of the student journey to achieve the following goals:
• Improve processes within and between EM units
• Grow enrollments
• Increase scalability
• Improve operational efficiencies
• Leverage and better use technology
• Streamline how the individual functional areas of recruitment, admissions, enrollment, and retention are integrated to improve the student experience
The Executive Director (EXDR)will oversee the overall EM function, daily EM activity, and ongoing performance of the enrollment management units within the division; they will also be a key point-person with University functional staff outside of the division, including the Registrar, Financial Aid, and Student Financial Services. They will strengthen cohesion between enrollment management units and identify and implement process improvements and efficiencies that enable growth and improve the student experience. The EXDR will ensure that EM systems are optimized, appropriately deployed, utilized to support each functional unit, and ensure that future system changes are strategic, well-planned, and successfully executed. |
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GPS Enrollment Support Specialist (Temporary/Part-Time)
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527643
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Grad & Professional Studies
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| The UMass Lowell division of Graduate, Online, and Professional Studies (GPS) is seeking qualified applicants to join our growing team of student success professionals. The Enrollment Support Specialist (ESS) will review the records of incoming and current students, with the program’s academic advisor, to ensure timely follow-up on worksheets, advisement reports, and university petitions and exceptions, ensuring a smooth path to degree completion for undergraduate continuing education students, supporting student retention and enrollment efforts. |
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Secondary Clinical Supervisors (temporary/part-time)
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527663
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School of Education
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| University of Massachusetts Lowell is seeking part-time program supervisors with interest and experience teaching in middle and high schools to supervise teacher candidates in their practicum. Program Supervisors observe, coach, and train graduate candidates seeking teacher licensure in math, the sciences, history, and English. Candidates work collaboratively with teacher preparation faculty on supervision protocols and executing the state mandated Candidate Assessment of Performance (CAP). Supervisions typically occur 1-2 times per month on weekdays between the hours of 8:30 a.m. and 2:30 p.m., in schools around the state.. Supervisors observe and meet regularly with teacher candidates during their practicum. |
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Plumber And Steamfitter I
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527639
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Facilities Operations&Services
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| Incumbents of this position, repair, maintain and/or alter plumbing sanitary piping and fixtures, roof drainage systems, storm drain piping and fixtures, hot and cold water distribution systems, gas distribution systems, steam and hot water heating units, fire sprinkler system emergency response, backflow prevention systems, safety equipment, irrigation systems, safety eyewash and deluge shower piping systems, special lab acid waste and water systems, industrial cafeteria equipment and perform related work as required. Plumber and Steamfitter I is the entry-level skilled trade job in this series. |
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Carpenter I
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527640
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Facilities Operations&Services
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| Incumbents of positions in this series maintain buildings and related structures applying carpentry techniques and using carpentry tools to construct, alter, repair and/or install walls, stairs, floors, ceilings, windows, doors, roofs , etc., inspect buildings to determine need for carpentry to be done; erect and dismantle staging and scaffolding; and perform related work as required. The basic purpose of this work is to perform carpentry maintenance work in support of general maintenance, repair and/or alteration of state buildings and related structures. |
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Financial Aid Assistant Director - State Programs
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527656
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Financial Aid
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| UMass Lowell seeks an experienced Financial Aid professional to join our dynamic team as an Assistant Director to manage State Financial Aid programs. |
